Awful Awful company Item went missing and the company couldn’t care less. They responded to 1 email saying they would look into it and that’s it. I’ve sent numerous and they’ve ignored every single one also the live chat is useless. The kept asking me to send a photo of the missing item?! Absolute shocking company. I’m out of pocket and have an upset daughter who wanted a hoodie for her birthday! AVOID!!!!

Date of experience: 05 November, 2025