Update to review
I had previously left a review. Not sure how to update that review so I am leaving a new one. My original issue was bought a table and four chairs. All chairs came fully manufactured assembled two per box. Not even 30 days of having the table and chairs one of the chairs broke then the following day another chair broke. I emailed customer service they sent email to claims department. Originally claims department was reporting that there is nothing they can do due to Liberty’s warranty policy about not adding screws. However, they came fully assembled from Liberty. The update I have is effective today 7/2/25. After emailing back and forth a few times I received two replacement chairs for the ones that broke. They still look like the defective ones that broke, but will attempt at sitting on the chairs and hopefully they will hold up. I will add the customer service department and claims department were prompt in communicating with me appropriately. I will update “stars” to a three based on easy to order and communication with customer service and claims department was prompt and appropriate interactions. Plus, the table is nice and has held up nicely. The only concern I have is if the two replacement chairs and other chairs will hold up.
