Emergency Call Out
When part of my kitchen ceiling fell in this morning due to a leaking toilet upstairs. I phoned MPW as I’d used them before to fit a radiator and knew they do a good job. The Woman who answered the phone was very kind and reassuring which was very welcome as I was still a little shocked and slightly panicky! She told me the hourly costs upfront, which I felt were very fair, and after agreeing this she said they’d send someone within 30 minutes. Josh the plumber arrived in less than that..He diagnosed the problem within a few minutes and the job was done thoroughly. In fact he was able to fix another problem with the cistern at the same time which I’d been meaning to get done... Josh was respectful and very professional. Thanks Josh and MPW for showing up when I really needed help today..
Date of experience: 11 June, 2026
Date of experience: 11 June, 2026