Select Home Warranty is a Scam. Consumers beware. Select Home Warranty is a scam!!! am writing this review to express my extreme disappointment and frustration with Select Home Warranty. I purchased a home warranty policy on January 27, 2025, and was explicitly told that the policy would become active thirty days after the first initial payment. My claim for my HVAC unit was submitted on March 23, 2025, well beyond this stated activation period, with the expectation of coverage for unexpected home repairs. Unfortunately, my claim was denied. The reason given by Select Home Warranty for the denial was that my policy was not active. This is completely unacceptable and raises serious questions about their business practices. Despite being informed of a 30-day waiting period following my initial payment on January 27th, and submitting my claim nearly two months later, they still claim my policy was inactive. Furthermore, my contract clearly states a service charge of $125.00, yet I was billed $156.00. The customer service representatives I spoke with could not provide any explanation for this discrepancy and simply read from a script. Despite my attempts to check their website for confirmation of my policy's active date or any information to resolve this issue, the contract was frustratingly vague, and the website itself is utterly unusable and serves no practical purpose. I am now facing a significant HVAC repair cost that I believed my home warranty would cover, especially after adhering to their stated waiting period. The fact that Select Home Warranty claims my policy was inactive without any prior notification or clear explanation, particularly after the designated activation timeframe, is deeply concerning. This experience has left me feeling utterly misled and without the protection I paid for. A home warranty is meant to provide peace of mind, but Select Home Warranty has delivered the opposite. Their failure to honor their stated activation terms, coupled with their inability to explain billing errors and their unhelpful customer service, demonstrates a profound lack of reliability and poor business practices. I strongly advise potential customers to exercise extreme caution when considering Select Home Warranty. Based on my experience, their policies are not as dependable as they claim, and you could find yourself in a similar situation where a legitimate claim is denied despite fulfilling their activation requirements. I will be filing complaints with consumer protection agencies and seeking legal advice to address this matter. In summary, my experience with Select Home Warranty has been overwhelmingly negative. Their unjustified refusal to honor my claim, even after the stated activation period, combined with their lack of communication and billing discrepancies, makes them an unreliable and untrustworthy choice for home warranty coverage. Also, take notice that if trying to provide a review on. their website it will send you to a fraudulent website.

Datum zkušenosti: 01 April, 2025