Very poor service We had a 3 week holiday in July and August this year, on arrival we had no water in the house, this happened for 6 days over the 3 week period. The management company (George Lentaris) was informed and basically didn’t give a stuff! We had to use pool water in the toilets, we couldn’t wash or shower, clean or cooking equipment etc, the WiFi went down for 3 days, toaster didn’t work, missing drinking glasses, pool was cleaned the first week, then nothing. George Lentaris the management company or owner, we were never told came up 6 days before we were leaving to collect the government tax, but that’s the first and last time we saw him. There were 6 of us staying at the house. When we contacted your.rentals while still there, they said George Lantaris has been paid and there was nothing they could do (just looking after their pay cheque) we eventually were given 2 days refund. But that didn’t even cover the days lost! Let alone the ruined holiday!!! George Lentaris is Greek hom.es I have a shed load of WhatsApp messages from George Lantaris saying if I give a possitive review he would give 7 days money back! But I refused to lie, as wouldn’t want anyone else to suffer as we did. Your.homes were not interested in helping in any way, I tried to get a refund from my credit card company, but because it was a property management failure, they couldn’t give any refunds for the awful time we had. My advice is don’t use Your.rentals or Greekhom.es if you want to enjoy your holiday in Crete!!!!
Data dell'esperienza: 26 July, 2025