It’s getting worse and worse — still no refund, and now I’m worried about my business It’s getting worse and worse — still no refund, and now I’m worried about my business I’m posting this as an additional update because the situation is getting worse, and I’m still not getting my money back or a clear resolution for my credit. In a WhatsApp chat, after I asked again about returning my money / fixing this issue, the representative did something that made me very uncomfortable. Instead of giving a clear answer, he asked “is this your company page” and sent me two different links/pages to confirm which one belongs to my business. When I replied “No” to the first one, he sent another and asked “this one correct?”. I asked directly: “Why you asking?” and his response was: “to identify right data.” From my perspective as a customer, this is a serious red flag. My request is simple—resolve my money/credit—so I don’t understand why identifying my company page is necessary for that. I already explained that this situation has caused me losses and affected my ability to move forward with my business, so this new behavior only adds to my stress. Because I’ve already shared a negative review about my experience, this interaction made me feel worried about my business as well. I want to be clear: I cannot confirm his intention, but this is how it felt based on the messages. At this point, I’m again requesting a professional resolution with clear written confirmation and a firm timeline
Data doświadczenia: 01 April, 2025