disaster. lost items. smashed items. company refused to engage or assist
lost and damage items and no assistance thereafter
I've previously reviewed PSS International Removals in respect of a move overseas, where: a/ incorrect deadlines were provided, b/ three items were smashed, c/ three valuable items were missing/rendered obsolete, for which the company has a legal responsibility. The company has posted false remarks, that it was not given the opportunity to respond - it was. The company's operations director was then contacted. Here's a copy of the letter sent to her. You may wish to draw your own conclusions, that the company has had adequate time to remediate but has elected not to do so.
