Unacceptable refund delays
The airline promptly refunded my canceled booking on the same day, March 24, 2026, but Gotogate has held onto my refund for 44 days now without an explanation. This delay is unacceptable and feels like they are taking advantage of customers who trusted them. I deeply regret booking through them and would strongly caution others to avoid such frustration.
Дата опыта: 07 May, 2026
Дата опыта: 07 May, 2026