Disgruntled Soon To Be Customer
We have had issues with our NBN for two weeks and they have constantly tasked us with resetting our router. We have repeatedly told them that it’s the NBN Black Box. They scheduled a tech to come between 8-12 today and then they emailed at 11:45 to say there is an issue with the network in our area and this has to be resolved first. We rang six hours later to chase up another appointment, to which we were told ‘we must wait’. We won’t be waiting. We will be changing providers. Thanks for nothing!
Dato for erfaring: 27 February, 2026
Dato for erfaring: 27 February, 2026