All my earrings broke in less than a year, it's ridiculous
Bought 3 earrings from them, all broke in less than a year, and they didn't do anything about it. Even though it is very expensive and advertised as high craftsmanship, all items deteriorated and broke in less than a year. You can see residues of glue on the long ones, and how it just slipped out of the hanger on the small one. I have contacted customer service online and in person, they did not help me and told me that even though the pieces are described as guaranteed for 3 years, they are actually not. No refund, no repair, no discount, no exchange, nothing. Very disapointing.
