1 star because 0 cannot be selected
1 star because 0 cannot be selected. Absolute scam, buyer beware.
I booked a flight kiwi.com. During booking I was asked to provide full details (Full name, identification number, id expiry, etc.). Then I get an email in the middle of the night saying they need my full details (the ones I had just provided during booking), followed by an email that I can no longer be checked in because they did not get my details on time, all of this is happening overnight with no window for me to provide information.
I tried checking myself in for the first leg, and the charges where over 60USD per passenger (similar to typical charges for this flight on a new booking). In addition, the checkin could not be completed on the airline payment page, which was showing some error about not being eligable for a discount (I fly regularly with this airline, never had an issue paying when booking directly)
This is an absolutely abysmal experience. At time of writing I do not know if I will be able to board the flight, and when reaching out to their support I was informed that this is my own fault, they will not be helping me and that I, and I quote: "should still be able to check in at the airport, but extra charges may apply."
Do not book services via this website.
Deneyim tarihi: 31 May, 2026
Deneyim tarihi: 31 May, 2026