Dear Nunya, we're really sorry to hear you're facing this issue. Please connect with our customer service so we can resolve your concern promptly.

We're very sorry to hear that your order has not been shipped, Nunya. This is not the experience we want for our customers. Could you please provide your email address and order number? We are eager to resolve this issue for you promptly. We appreciate your understanding and cooperation in this matter. Thank you for letting us know.