BUYERS BEWARE
Buyers beware!…. Purchased a Silver 2017 Chevy Traverse from one of the Pittsburgh, PA locations and everything seemed fine until I was heading home with the vehicle. Took it to a mechanic who told us to return the vehicle. Speedometer was 5mph off, Transmission was leaking, tires were oversized causing the alignment to be off and a few other issues.
Please note test driving a vehicle here is almost impossible during rush hour; you cannot go over 40mph and only have a few red lights they ask you to drive to. They say go up to Baldwin school and turn around. You also have to sign a paper stating you will follow these rules.
So if an alignment is bad at 50+mph you won’t know until you’re heading home if you have to go highway like I did!
Anyways I took the vehicle back to the location. Still have yet to receive my cash deposit back and every time I have called about my deposit I have get a run around about it. Although the Manager did help and was polite he still seemed to be “unsure” of the process even though he stated cars are returned frequently to this location. From the start it was a bad experience and it hasn’t got any better. Just beware there is absolutely NO paperwork that states it takes x amount of days to receive your cash deposit back.
On the day of purchase I asked the salesman Joe if all the paperwork I signed was in the folder he handed me. Shame on me for not looking but there was only 4 pages in this folder.
DriveTime has good locations don’t get me wrong but beware of being lied to if you have to return the vehicle for any said reason and getting run around from this specific location.
I will update when I actually receive my deposit back. As of now it is still not in my mailbox as promised.
体験日: 17 May, 2025
体験日: 17 May, 2025