NO... Never again! Awful... just Awful. DO NOT BUY from this company! This company drop ships their merchandise from the manufacturer and they don't have a physical building. When items are drop shipped (via Fedex), the package isn't packed according to FedEx standards... no foam, bubble wrap or secondary box. It's now January 23, my order was placed on December 4 showing shipping within 1-3 days. First table arrived shattered to pieces. I've been told repeatedly that my replacement table will be shipped in a week. Still no table! Customer service (not based in the US) is rude and will not listen or offer help. I'm told that I need to send claims an email (which I've done several times), and it takes 5 business days for a reply. So... it takes a week to get a "one line" answer -- the answer is always that the table will ship this week. I send another email, wait another week, and get the same answer. I've asked to cancel the order with no luck. BBB complaint went unanswered.
Data dell'esperienza: 04 December, 2025