EIN Plan Managers - Extremely Difficult to Work With
I have found this plan management provider extremely difficult to work with.
There appears to be a limited understanding of the NDIS Pricing Arrangements and Price Limits, as well as challenges interpreting and applying NDIS legislation correctly. This has resulted in unnecessary delays, repeated clarification requests, and ongoing administrative frustration.
Invoice processing has been particularly problematic. Payments have been significantly delayed, requiring repeated follow-ups and creating avoidable financial strain. For small providers delivering critical supports, this level of inefficiency is very concerning.
Communication has been inconsistent, and responses often lack clarity or resolution. Unfortunately, the overall experience has been time-consuming and stressful.
Based on my experience, I would exercise caution before engaging this provider.
Date de l'expérience: 01 July, 2025
Date de l'expérience: 01 July, 2025