Botched filling at iSmile Greenpoint will result in a root canal I went to iSmile as a new patient to have an existing filling redone. [Background: I’m a patient at Wally and they don’t redo fillings]. Dr. Diba redid my filling and said that all went well, however that my filling in the next tooth would also need to be redone imminently. As I was already numbed, we agreed she could do it then. I have had plenty of fillings before, but I have never had my head jerked around, sharp pain, and so much uncertaintly during an appointment. It ended with her letting me know that she drilled so much tooth that I would probably need a root canal. The office manager texted me the next day with several apologies, probably because the staff had noticed what a disaster it was. This was a dentist they were “trying out.” I wish I’d been informed as much, and that a regular dentist had also been present. I haven’t chewed with the left side of my mouth since, and rely on ibuprofen and tylenol for the pain. iSmile ignored my last scheduling text, and while I was told that the owner was going to call me on Monday, he never did. That was 10 days ago, so I don't think I should wait any longer for that call. They were paid well from both me and my insurance, the dentist was paid, and yet I have to undergo a root canal elsewhere. Obviously I’ve booked in with my previous dentist that is trustworthy.

Data dell'esperienza: 19 September, 2025