Absolute worst support - Avoid this company at all costs!!! Avoid this company at all costs. They are quick to take your payment but provide no service support whatsoever once the sale is completed. Even the smallest issue with your unit will leave you completely on your own. The so called service managers, Rajarathinam and Kaliyapermual, have been consistently unresponsive and unhelpful, raising serious questions about how they remain employed in their positions. Their failure to act can leave your patient or loved one without essential support for months. Despite repeated follow‑ups, there is zero response to emails, phone calls, or text messages. The CRM team and senior management are essentially nonexistent. Beyond the initial sales transaction, you should not expect any support from this organization. Do not waste your time or money here. Choose a company that stands behind its products and actually supports its customers. I would give zero stars if possible!!
Data da experiência: 10 February, 2026