I completed 10x challenge but my account breached unfairly
I completed 10x challenge all objectives and followed every rule , on last day the system sent an email that my challenge account halted and breached, reason given is reached maximum 14 days limit and 10 profitable days not reached , i am providing all proofs here anyone can check that i completed 10 profitable trading days with profits >=1% .
Data da experiência: 01 January, 2026
Data da experiência: 01 January, 2026
Responder a partir de FundYourFX - Prop Firm
2026.01.03
Thank you for your feedback. We understand your frustration, and we'd like to clarify the situation regarding your account.
Challenge Timeline Requirements:
The 10X Quest Challenge clearly states that traders must achieve 1% equity growth for 10 trading days within a 14 calendar day period. This 14-day timeframe includes weekends and holidays, and begins from your first trading day. These terms are outlined in rules 5 and 6 of the challenge guidelines, which are available before purchase and throughout the challenge period.
Here is a link to the rules for the 10X program for more reference: https://fundyourfx.com/faqs/general-trading-rules/10x-quest-challenge/
Your Account Status:
Based on your account number (718446), our system correctly identified that the 14 calendar day deadline was reached before you completed the required 10 trading days. While we appreciate that you followed the profit targets and other trading rules, the time limitation is a fundamental component of this specific challenge format.
Responsibility and Due Diligence:
All challenge rules and requirements are provided upfront for review. It is each trader's responsibility to thoroughly understand the terms, including time constraints, before beginning any challenge. This ensures traders can properly plan their approach and manage their trading schedule within the specified parameters.
Support Response:
Our support team is reviewing your case as part of standard procedure. However, based on the information available, the breach was applied correctly according to the published challenge rules.
We encourage all traders to carefully review challenge terms before starting to ensure full understanding of all requirements, including time limits, trading day requirements, and other conditions.
FYFX Compliance Team
Challenge Timeline Requirements:
The 10X Quest Challenge clearly states that traders must achieve 1% equity growth for 10 trading days within a 14 calendar day period. This 14-day timeframe includes weekends and holidays, and begins from your first trading day. These terms are outlined in rules 5 and 6 of the challenge guidelines, which are available before purchase and throughout the challenge period.
Here is a link to the rules for the 10X program for more reference: https://fundyourfx.com/faqs/general-trading-rules/10x-quest-challenge/
Your Account Status:
Based on your account number (718446), our system correctly identified that the 14 calendar day deadline was reached before you completed the required 10 trading days. While we appreciate that you followed the profit targets and other trading rules, the time limitation is a fundamental component of this specific challenge format.
Responsibility and Due Diligence:
All challenge rules and requirements are provided upfront for review. It is each trader's responsibility to thoroughly understand the terms, including time constraints, before beginning any challenge. This ensures traders can properly plan their approach and manage their trading schedule within the specified parameters.
Support Response:
Our support team is reviewing your case as part of standard procedure. However, based on the information available, the breach was applied correctly according to the published challenge rules.
We encourage all traders to carefully review challenge terms before starting to ensure full understanding of all requirements, including time limits, trading day requirements, and other conditions.
FYFX Compliance Team