Disappointing after sales service
Back in July 2024 SGS re-surfaced our drive with a tarmac entry road and a tar and chip parking area at the end of the drive. So far so good . On completion I very promptly paid the balance of a total charge of £26k and requested a bag of fine chips to top-up any patches that might appear in the tar and chip finish. This was readily promised - but disappointingly not supplied despite 3 texted reminders and two telephone calls. Zero contact, zero communication from SGS. I think there is a lesson or two to be learned here as it marred what could have been a 5-star rating and a glowing recommendation to anyone in my area wanting a similar job done. It just looks like a satisfied tradesman saying "I've got my money - all £26,000 - and cant be bothered with any small favours" Am I right SGS ?
Fecha de la experiencia: 29 July, 2024
Fecha de la experiencia: 29 July, 2024