Poor quality and unhelpful service The reformer Pilates machine I received was in terrible condition, with noticeable scratches and dents right out of the box. On top of that, the quality was very disappointing—it was not solid oak wood as advertised. When I contacted them, they refused to replace the item and claimed that returning it would be inconvenient. This level of service and product quality is unacceptable. I would strongly recommend avoiding this company.
Dato for erfaring: 05 June, 2026