Poor customer service
Parcel was out for delivery by Yodel, tracking was working, got a message stating that the parcel has to be returned to so sweet as it was damaged.
Emailed so sweet 7 days ago and am still awaiting a reply.
Odgovor podjetja SoSweet
2024.12.27
Hi Dean, we're sorry for the inconvenience. Our customer service team aims to resolve issues promptly.
Please bear with them, as the number of emails and orders we have received in this seasonal period has been unprecedented.
Please bear with them, as the number of emails and orders we have received in this seasonal period has been unprecedented.