They stole from me I ordered the weight loss stuff from Hims. Never spoke to a doctor, but they charged me $690 anyways. My doctor told me not to take it, so I tried to contact them to cancel my order. I could not get in touch with a human for two days and when I did, they told me it might be too late to cancel my order and get a refund. When the product arrived, I sent it back. When I tried to log into my account, I found that THEY DISABLED IT. I never even received an order number or confirmation email! I filed a complaint with the Better Business Bureau, they responded saying it would be resolved. It has not. That was over a week ago. Let me make this clear: They sent me a product I COULD NOT TAKE, I sent it back and they have YET to issue a refund. They have straight up stolen money from me. I don’t even have the product, and even if I did, I could not take it. I just want my money back!

Date of experience: 24 November, 2024