Fraud Company I strongly warn others to stay away from Gaura Travels. I paid a deposit for ticket booking, and when I decided not to proceed, I requested a refund. Since then, it has been an extremely frustrating and exhausting experience. I have made countless calls, submitted multiple refund requests through their website, and sent emails — yet there is ZERO resolution. Their website is unreliable and does not properly process refund requests. Every time I call, I hear the same scripted response: “your request is in priority” — but nothing actually happens. This pattern raises serious concerns about how they handle customer deposits. In my case alone, nearly $100 across 3 family members is still stuck with no clear update. This is highly unprofessional and unacceptable. Customers deserve transparency and timely refunds. I would not recommend this company to anyone. Please think twice before trusting them with your money.
Datum der Erfahrung: 24 April, 2026