Service Calls
I purchased my mini splits over 2 years ago. I had to get my outside unit replaced in less than a year. I requested why this happened and why did it drive my electrical bill up so much, I heard nothing from them.
Now I have the same problem again, called 3 weeks ago to get service. A representative was looking into it, and said she would call me back. Over 3 weeks ago and nothing.....
No call, no service.
Datum zkušenosti: 02 January, 2026
Datum zkušenosti: 02 January, 2026
Odpověď od 1Click Energy Solutions
2026.01.29
Hi there,
Thank you for sharing your experience. We’re really sorry to hear this and it’s certainly not our intention to leave anyone without support. If you’re open to it, could you please send us an email with your full name and details at support@1clickheat.com, so we can locate you in our system and look into this properly? We’d truly like the chance to make things right.
Thank you for sharing your experience. We’re really sorry to hear this and it’s certainly not our intention to leave anyone without support. If you’re open to it, could you please send us an email with your full name and details at support@1clickheat.com, so we can locate you in our system and look into this properly? We’d truly like the chance to make things right.