HORRIBLE
I was really looking forward to an authentic Aruban meal and made a 7:30pm reservation. It was not to be.
We arrived promptly but our indoor seating was delayed and disorganized. No one acknowledged us for several minutes. Lots of empty tables. The outdoor area was lively but unfortunately no tables were available.
Finally we were seated but customers arriving after us were given menus and their drink orders were taken before ours. The server seemed very uninterested in us and in a bad mood.
Our drinks and appetizer actually arrived pretty quickly but we then spent over an HOUR watching other tables who arrived 15-25 minutes after us proceed to get their food and enjoy their meals. By "waited an hour" I mean that after an hour (it was now 8:50pm) I lost my patience and asked one of the servers what happened to our food. They gave a flimsy excuse about how the time depends on what you order, which is BS.
I personally saw another table that was seated after us, served the same entrees we ordered.
The runner was also obviously confused and kept trying to deliver food to the wrong tables so I suspect our entrees ended up with someone else.
We decided to leave as we couldn't wait any longer and put up with this horrible service.
They ended up comping up for the drinks and appetizer but really never explained what happened.
What a shame. I had to leave hungry and they lost a customer. They didn't just lose me - I have friends coming in a few weeks with a large group and I was hoping this would be on my list of recs.