Seems like a scam page, beware of them
They told me:
"Our security system alerted us of a fraud risk within your transaction and therefore we deactivated your code"
On a visa card that has never had any issues.
Then when I wanted the working code, they told me:
Could you please provide us a photo of a valid ID card with the same name used on the payment card and with one of these 2 options:
- With the letters "IG" wrote next to the card (e.g. https://www.instant-gaming.com/themes/igv2/modules/history/images/ig-letters.png )
or
- With a screen showing our logo behind (e.g. https://www.instant-gaming.com/themes/igv2/modules/history/images/ig-screenshot.jpg )
Seems like a Identity theft page