Visually Impaired experience
My son is visually impaired, we were extremely impressed, after purchasing our tickets the staff had already radioed ahead. He was offered touch tour experiences of numerous sculptures and also spoken commentary which made his visit very inclusive, none of which we requested.
We are not members of English Heritage but had seen a documentary on Osborne House prior to visiting. My son was invited to touch but then quite funny as other members of the public thought they could do the same but absolutely not.
We are members of the National Trust and, although we have had positive experiences, nothing like this for my son. He can quite often feel a little bit excluded as often too dark for him to see so 'hats off to the staff at Osborne House'.
I do work for Sheffield Royal Society for the Blind so really appreciate when someone or an organisation goes 'over and above' - thank you 😊
