MDG

secure.mdg.com MDG Reviews

Good rating
4.2
8435 reviews Verified
MDG
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Reviews ( 8435 ) 4.2
DECEPTIVE & MISLEADING SO CALLED CREDIT SOURCE Id give th3em no stars if that were an option! They are MISLEADING and THEY DO NOT TELL YOUN UPFRONT that you have to make 7 payments before they ship your merchandice!! I was told Im approved with a $2500 credit limit, then i place an order..they call me after I submitted my banking info, they want paystubs! Then i receive ANOTHER "CONGRATS" message saying Im approved again. So i place the order again just to be told id have to make 7 paymentsd before my merchandice was shipped!! Who orders something just to wait on whats suppose to be a credit account, but you have to wait til hlf of it is paid off!! I DO NOT RECOMMEND MDG NOT EVEN TO MY WORST ENEMIES!! THEY ARE DECEIVING AND MISLEADING!!! NOT WORTH GIVEN OUT YOUR PERSONAL INFO TO!!

Date of experience: 26 April, 2024
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Randy N.
Randy N.
2024.04.11
Verified
MDG Driver nearly killed entire family Careless driver with MDG trucking, LLC cab and a rental *******. 4/11/24 in Florida ran family off road. Reckless, careless. Should be arrested.
Reply from MDG 2024.04.17
We are very sorry to hear about the concerning incident, Randy! However, we must clarify that our company (MDG USA Inc) is not associated with MDG Trucking LLC.
Tommy West
2024.04.10 | United States
I wouldn't recommend this place I DONT Recommend This place!! 😡😡So this place went through all the process of checking credit and everything getting me approved. Getting it ordered together and at the last minute. Denying me of my credit after I've already been approved so I would say double check into this place because they were real slow about getting back to me. Maybe it's because I live in Georgia. They were rude and didn't want to. At like they wanted to do business with me but out of the blue they canceled my order.That's crazy.So I would say double check this place out before you do business with them .
Tommy W.
Tommy W.
2024.04.10
Verified
I would recommend this place I DONT Recommend This place! 😡😡So this place went through all the process of checking credit and everything getting me approved. Getting it ordered together and at the last minute. Denying me of my credit after I've already been approved so I would say double check into this place because they were real slow about getting back to me. Maybe it's because I live in Georgia. They were rude and didn't want to. At like they wanted to do business with me but out of the blue they canceled my order.That's crazy.So I would say double check this place out before you do business with them.
Reply from MDG 2024.04.11
We are sorry to hear that your experience with us was not an amazing one, Tommy! You were conditionally approved for financing with MDG. As defined in our General Terms of Use https://secure.mdg.com/content/?type=terms&, all orders placed must obtain preapproval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information in decision making process, before accepting any order.
Tom I.
Tom I.
2024.04.08
Verified
Sofa Nice people to deal with as always good selection and fits my budget
Reply from MDG 2024.04.08
Thanks so much for sharing your feedback about our service and your wonderful experience, Tom! Your feedback is much appreciated.
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Nicole L.
Nicole L.
2024.04.08
Verified
Kitchen table I really like my set received it quick, nice looking solide easy to follow the instructions took me 20 minutes to have my set ready to use. Very happy with my purchase
Reply from MDG 2024.04.08
Thanks for sharing your experience with us, Nicole! We're glad to know that you're satisfied with your purchase. We are looking forward to hear from you again.
Leslie R.
Leslie R.
2024.04.06
Verified
Horrible Customer Service I purchased a laptop and that was fine, but after the purchase they continue to charge me $9 monthly - when I called to inquire about it I was told I couldn't get a refund although they'd just charged my card less than 24 hours ago! A supervisor hung up on me and when I called back 30 seconds later I was told there was no supervisor in the office! I will never EVER purchase from them again!
Gary B.
Gary B.
2024.04.06
Verified
Perfect Fast service, easy to get information, polite staff.
Paul D.
Paul D.
2024.04.05
Verified
Always awesome Fast, reliable, great customer service and good products
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Ginette L.
Ginette L.
2024.03.09
Verified
Bon service Je suis cliente depuis plusieurs année et je suis très satisfaite de mes produits reçus, très bon service à la clientèle et la souplesse des paiements.
Reply from MDG 2024.03.11
Merci Ginette pour ton excellente critique de notre service. Notre équipe est passionnée par l'offre d'expériences exceptionnelles à tous nos clients. Nous sommes impatients d'avoir de vos nouvelles.
Roxanne A.
Roxanne A.
2024.03.09
Verified
Très satisfaite du bon service reçu Très satisfaite de service client reçu pour ma commande fait récemment merci mdg
Reply from MDG 2024.03.11
Merci beaucoup, Roxanne! Nous apprécions toujours d'entendre ce que nos clients ont à dire. Nous sommes heureux d'avoir pu vous être utiles et apprécions vos aimables paroles!
Cheryl J.
Cheryl J.
2024.03.09
Verified
Purchase satisfaction My experience as always with Mdg was excellent It is easy to get my order taken care of and there follow up is always fast and reliable
Reply from MDG 2024.03.11
Thank you for the positive review, Cheryl! We are delighted to hear that you had such a great experience with us. We are looking forward to hear from you again.
Jamie S.
Jamie S.
2024.03.09
Verified
Not happy at all This is the second time I order something and it gets lost!
Reply from MDG 2024.03.11
We're sorry to hear that your shipment was lost in transit, Jamie! We strive to provide the best possible experience to our customers and understand how frustrating this can be. We would like to assist you further regarding this matter and solve the issue as soon as possible. Please contact our Customer Care Team directly on 1-800-906-0976 ext. 370.
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Kristopher C.
Kristopher C.
2024.03.09
Verified
4th purchase with them, trusted Always a pleasure. Quick simple, fast shipping. I've made 4 purchases from tvs to bedroom sets, good quality.
Reply from MDG 2024.03.11
We thank you for your rating, Kristopher, and are equally glad that you had such a great experience. We are looking forward to hear from you again soon.
Mason
2024.02.26 | United States
Poor Customer Service Update: now after making me jump through a ton of hoops and everything else they didn't actually reserve the phone I ordered and now refuse to sell it to me. Mind you I WAS THE ONE WHO HAD TO REACH OUT THEY DIDNT REACH PUT TO ME. I honestly can't believe they treat their customers like this. I have spent over a month getting the runaround. I have been a customer for 4 years and completed 4 purchases in that time. I have always paid on time and matter of fact I've paid extra and early on every order. Now on this last order, I had to jump through hoops to provide both paystubs for a month for both jobs and Account Statements. They would not take the account statements and we had to go back and forth now they finally took my account statement but refused to process my order until my next payment payment was processed. I am paid almost $500 ahead on that order and I feel like I am getting the run around for no reason. Just go with another service if you want a straightforward buying process. Now they are threatening me that if I try and cancel my order they will stop me from placing orders in the future.
Shadiest company ever, DO NOT even waste time These idiots approved me, I placed the order paid 100 dollar difference and the down payment....did all the other bullshit tmwhich was way fucking excessive. Then they turn around and deny me, per the email was credit issues. Lmao...but 1 day before they called my ex and told them they wasn't going to approve me unless he paid what he owed them..which I know is illegal. Anyone want to start a class action?
Dee R.
Dee R.
2024.02.10
Verified
Ordered a bed n island These guys are great., product is of good quality and their delivery times are on point
Reply from MDG 2024.02.14
We are so happy that you enjoyed your experience with us, Dee! We appreciate the great review and look forward to working with you again soon.
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Maureen M.
Maureen M.
2024.02.10
Verified
Great Service Cannot say anything bad about the service I received, excellent!
Reply from MDG 2024.02.14
Thank you, Maureen! It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.
Glen F.
Glen F.
2024.01.12
Verified
Horrible Service MDG promotes time and time again shop now save later. After a recent purchase they refused to honour that commitment. Belligerent agents do nothing to help and take advantage of the fact you have already signed a purchase contract. This company has gone desperately down the toilet in recent years
Reply from MDG 2024.01.12
We're sorry to hear that you had a poor experience with our Customer Care Team, Glen! We strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. Your feedback is much appreciated and will help us improve. We would like to assist you regarding this matter, please reach us directly on 1-800-906-0976 ext. 370.
Gerard B.
Gerard B.
2024.01.10
Verified
Fast service Great agents Good chat The item was delivered 3 days after. The item was as advertised
Reply from MDG 2024.01.12
Thank you very much, Gerard! We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to work with you again.