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Reviews (105)
Worren Noble
2023.12.04
What a pleasure working with Nytelock Digital for my company's digital marketing needs. Chad and the whole Nytelock team showed an impressive level of expertise and professionalism in their respective field. Thank you, guys!
So glad to hear you had a great experience, Worren! Thanks for the shoutout to Chad and the team! 🌟
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Singapore |
2023.11.16
Toxic Backlinks SEO which are harmful to your business. NOT RECOMMENDED
I am dropping my rating to 1 star.
Nytelock outsource the job to foreign and the account manager that were tagged onto our project were the founder itself Chad.
We entrusted them with our project for 2 years, and upgraded to Enterprise plan for a full year.
After having our SEO ranking stagnant/worse for the whole 2023, we ran an audit on their work.
It was my negligence as I had never wanted to audit their work nor check on them and it actually back-fired.
We found high toxic backlinks linked to our site accumulated over the year, to make the matter worse, the team are not aware about it until my team audited our website's backlinks. We basically had to do the work for Nytelock and clean up the mess they made.
1. High Toxic backlinks
2. No account manger (Chad doesn't check on them) He simply forward whatever his team sent him.
3. Non-locals (yeah surprisingly)
4. No dedicated SEO team.
5. 1/4 reports since I requested for monthly report to ease their reporting, Chad cut off 3 weeks of report and send me 1 week of report. I'm confuse too. Lazy to compile?
6. No ownership on backlinks created, Chad is clueless about it.
7. Doesn't use SEMrush? Curious when website mentioned SEMrush audit.
8. Do check if the "Quality Backlinks" even get indexed, they have no idea as well.
9. Missing Guest Post, not stated in contract due to we signed with them during Dec 2022 and they updated Enterprise package with 2 guest post starting from June 2023 onwards. So we are not entitled in a way, hence it is missing. Yeah, why sign annual plan? You short change yourself in the end.
Detailed feedbacks will be provided with screenshot after we salvage our SEO conditions. Recorded conversation with Chad as well.
Extremely disappointed with Nytelock and Chad.
Steven Wong
2023.10.23
Chad and team did a good job for me, I will recommend anyone to their services
Thanks a lot, Steven! Really appreciate the recommendation. Glad you're happy with our work!
Vic Teo
2023.09.25
Photo editing service is excellent. Fast and good outcome. Great job, Chad.
You’re welcome ☺️
Jerri Wang
2023.08.12
NYTELOCK’s team have been very patient and careful to help me to solve the problems. 👍🏻
Dear Jerri, we're thrilled to hear that our team could assist you effectively! Thank you for your kind words.
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Sarah Hoong
2023.05.12
I worked closely with Chad in working out the SEO package, and he was professional. He responded quickly to all of my questions and provided clear instructions for the project. He was able to provide me with good recommendations on keywords and titles for my blog posts. I would definitely recommend working with him again!
Thanks, Sarah! Glad you found our SEO package and Chad's support helpful. Looking forward to collaborating again soon!
Kerk BC
2023.03.24
Super prompt and patient. Quality service provided by Chad & his amazing team.
Thanks a lot, Kerk BC! Thrilled to hear you loved our service. Cheers from Chad & the team! 🌟
yasin razak
2023.01.31
Chad and team have been wonderful in assisting us with our namecard design. Their design inputs, prompt reply and advice have been top notch. They have been so patient with us design noobs who sometimes can't understand visuals with words.
A highly recommended agency who are patient, polite, prompt and professional that you should go with for your design needs.
All the best to your business, Nytelock Digital. We wish you success.
Thank you for your support, Yasin! All the best to you 🙏🏻
Muz Mohamed
2023.01.29
Chad is a very detail oriented person. He is not afraid to share his opinion using his design cap and has made us realised some of the request we have made. His service manner towards handling the design we have requested has developed our internal ideas for the betterment of our company. Please keep it up Chad!
Thanks Muz bro! Glad you enjoyed our service. Hope to work with you and your company again soon 😎
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Wafei Nasron
2023.01.10
Professional, prompt delivery and pleasurable experience communicating with Chad. He is really patient and willing to listen and at the same he shares his professional views as well. Awesome guy.
Happy we could help! All the best in your business and thanks for the support 👍🏻
Robine Choi
2022.12.28
Great customer service, highly recommended.
Thanks, Robine! Thrilled you loved our service. Your recommendation means a lot to us! 🌟
Audrey Poon
2022.11.29
It has been great dealing with Chad and his team. Got my company’s logo and name card designs done in under 3 weeks. Communication via WhatsApp has been prompt and easy. Chad has been very patient and accommodating with my various requests with colors and fonts changes. Will be back again when I start planning for our website and brochure.
Thanks Audrey! Happy to support you and what an honour and privilege to be a part of your new brand. Wishing you great success in the many years ahead!
Joe Kam
2022.10.22
Professional and accommodating~!!
Thanks Joe~ appreciate your ongoing support!
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Adrian
2022.10.17
These guys at Nytelock are just amazing. They created our website within very less time They met our expectations and provided us the best website and provided us the best support during our project . No doubt one of the best digital marketing company
GARY Y.
2022.09.28
Chance upon Nytelock when I was searching for logo design and I must say i have no regret engaging them. It was quick to deal with and trustworthy. I decided to take up the pro package as i trusted their artwork. The process and end results were all excellent. They were willing to accommodate to my numerous requests and patience with me at all time. The boss Chad, has always been keeping me updated of the progression. Highly recommended if you want to find quality service!
Thank you as well for trusting us! Wishing you and your new business new found success. Huat ah!
Clara Chee
2022.09.11
After I received my destination pre-wedding shots from my photographer, I wanted to photoshop some photos & decided to engage Nytelock Digital on Carousell based on the high number of positive reviews. They were extremely prompt with their communication, and really take the time to patiently work on each photoshop request - as it was my pre-wed shoot photos, I was more particular about the edit I wanted, Nytelock worked patiently on my multiple requests & went the extra mile to make the edits till I am pleased with the photos. They would even provide advise on what edits should be made for the photos to look more natural based on your photoshop request. Another thing which I greatly appreciate was that even though they provided bulk discount for 10 photos & above, I provided them the pictures I wanted to edit in batches - Nytelock had offered to provide some photos for free as I was not entitled for the bulk discount price, which was really nice of them! Highly recommend, will definitely engage them for any photoshop service again!
Appreciate the detailed review! We definitely try our best to be reasonable and accommodating. Glad you enjoyed our services. We are super pleased with the results.
Joe T
2022.08.22
Chad has been really patient and helpful in answering all of our questions since the very beginning and he has also helped us in understanding the marketing issues that we were facing and how to solve them. Overall great experience so far!
Its been great working with you and your biz! Here’s to a stronger and longer partnership between us 🥂
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sheik mohammad
2022.08.17
Chad is really down to earth, his team is really down to earth, as i am really very fussy about my photo pictures, but they were really patience, amend and delivered everything very promptly, and i also saved lots of time engaging them to do up my banner, its also very affordable to hire them to do the photo editing. thank you so much chad and team .
Sheik Mohammad, we are glad to hear that you had a great experience with Chad and his team. We appreciate your kind words and are glad that you were able to save time and money with us. Thank you for your review!
Damien Tay
2022.08.16
Wonderful experience with Chad! He's helpful, understanding and accommodating. End result of the Photoshop edit was better than expected. Highly recommended without second thoughts!
Thank you for your kind words, Damien! We are so glad to hear that Chad was able to provide you with an excellent experience and that you are pleased with the end result. We appreciate your recommendation!
Hammad Lakhani
2022.08.01
Best service ever! They are very cooperative and supporting with their services! Thank you Nytelock. Highly recommend
Thank you so much for your kind words, Hammad! We are so glad to hear that you had a great experience with us.