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Reviews (74)
Jessica Reilly
2024.04.13
I can not say enough!!! They are absolutely life savers! I was traveling back home to north Kentucky from south Florida alone with my 3 kids for spring break, pulled into service plaza and went to leave. Nothing! Not starting. 830 at night! They came out diagnosed and had me follow to repair shop with a quick in and fix! I am so thankful to be able to make it home!! Thank you!!
We're glad we were able to get you back up and running quickly, safe travels 😊.
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William Kirschenman
2024.04.03
I have never had to deal with a warranty situation before, the team there was fantastic. They knew exactly what to look for when I gave my issues, called my warranty company and within a few hours I was out the door paying way less than I expected this entire week.
It was a stressful couple days for me and they were able to handle it with ease. I will definitely be back in the future.
The are honest, fair and extremely friendly.
Thrilled to help and ease your stress! Thanks for trusting us. Don't hesitate to reach out next time you need assistance! 🚗💨 - The Kraken Automotive Team
Donald Baker
2024.03.21
Open late which helps out. Knowledgeable and quick. Honest people, will continue to come here for auto work
Thanks, Donald! We're thrilled to hear you had a great experience. See you next time for your auto needs!
Tj Denley
2024.03.18
Scott and his wife are absolutely wonderful. Scott did a quick troubleshoot on my issue and quickly figured out I need a new radiator. He gave me great advice on doing it myself to save some big money. His wife is also sending me some schematics to help. I can't explain how much I appreciate their honesty. I will definitely continue to do business with them when the time calls for it. Without hesitation. Thank you Scott!
Hey Tj, we're stoked to hear about your awesome experience! It's all about empowering our customers, and if we can help you save a few bucks along the way, even better. Your trust means the world to us. Cheers, and a huge thanks from the whole Kraken Automotive crew!
Rachel Berkey
2024.03.18
Scott is great! I definitely know who to call if any of my vehicles have any issues again. 👍🏼
Thanks, Rachel! We're thrilled you had a great experience with Scott. Looking forward to helping you again! 🚗✨
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Elizabeth Hart
2024.03.17
This is where I’ll be taking my car for all of my service needs from now on. 110% ethical, honest and top of the line car service. I learned things about my car I would have never known and have certainly never been informed about by the dealership or other auto service providers. I won’t hesitate to send all my friends and family here and trust that they are in the best hands with their vehicle needs.
Thrilled to hear you had a great experience, Elizabeth! Thanks for trusting us and spreading the word!
Jean Tsouris
2024.03.14
They are awesome. We are snowbirds from Michigan and did not have a trusted auto repair shop here in Fl. Well, we do now. Inspected the car and explained the necessary repairs. Appt was made in a timely fashion, repairs done as promised and on time. Cleaned engine compartment from oil leak. Friendly, professional and competent.
Thanks, Jean! Happy to be your go-to in FL. Appreciate your trust and kind words. See you next time!
Kristen Flint
2024.03.10
Quick fast and detail oriented. They came to our house and fixed my partners car in under an hour. Very good. And fair price too.
Hey Kristen, thrilled to hear you had a great experience with us! We're always here for you and your partner's car needs. Looking forward to helping you out again! 🚗💨
DNA Leguillou
2024.03.07
I am very pleased with Scott's work. He worked on my Infinity G37. He is a very knowledgeable and experienced mechanic. You can tell he knows his stuff. I am glad to have found a great mechanic. Thank you Scott.
I'm delighted to hear about your positive experience with Scott and his work on your Infinity G37! It's always reassuring to find a knowledgeable and experienced mechanic who you can trust with your vehicle. Thank you for taking the time to share your satisfaction. We'll make sure Scott knows how much his expertise and hard work are appreciated. Looking forward to serving you again in the future!
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Marcy Boblitt
2024.01.30
Did a great job fixing my car its 21 years young and was able to fix the windows and am very happy would def recommend his services .
Thank you for recommending our services! We're glad we could fix your car's windows and make you happy.
Naveen Kumria
2024.01.09
Thank you for the positive review! We're glad you had a great experience with our products.
Jodie Benevy
2023.10.29
He does good work at an affordable price. My truck purrs like a kitten.
Thanks for the kind words! We're glad you're happy with our service. Let us know if there's anything else we can do for you.
Lisa Hughes
2023.10.24
Personal service at fair price. Had my brakes done. It was a great experience for me! The shop was very close by and it was convenient to drop off, and they brought my car to me when it was done. Thank you.
Dear Lisa Hughes,
Thank you so much for choosing Kraken Automotive for your brake service and taking the time to leave us such a fantastic review! We truly appreciate your kind words and are thrilled to hear about your great experience with us.
Our team always strives to provide personalized service at a fair price, and we're glad that we could meet your expectations. Your satisfaction means everything to us, and we're glad that we could make your brake service a positive and convenient experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're always here to help!
Once again, thank you for choosing Kraken Automotive. We truly value your business, and we look forward to serving you again in the future.
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Thomas S.
2023.09.13
Verified
The service was incredible! Was set for 10:00 am - 2:00 pm and it was completed at 12:30 pm. Very friendly service and great conversation!
We're thrilled you were pleased with our service and punctuality! We aim to provide friendly service always. Looking forward to serving you in the future!
Australia |
2023.08.31
Timing belt
Scott came up from the gold coast to Redland to renew my timing belt, good price, no half job was on time and did what he quoted for, I would definitely use Scott again.
Dear Richard, we're thrilled to hear about your positive experience with Scott! We really appreciate your kind words and your future considerations. Thank you!
Alex Ennis
2023.08.19
Declined work to replace engine wire harness...
We appreciate your feedback and apologize for any inconvenience you experienced. You originally stated that the vehicle has sat for a couple years and squirrels got into the engine bay. Our policy regarding work on any extensive wiring issues and rodent damage will require it to come to our shop as stated to you, it was only declined as mobile.
Gregory Felix
2023.08.08
The place goes above and beyond. I live 40 miles away and this place came to my rescue. Outstanding job!! Thank you.
Dear Gregory, we're thrilled to hear that we could assist you effectively. Your positive feedback motivates us greatly. Thank you for your kind words!
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Kate Hoffman
2023.08.01
What a great company! Very professional and knowledgeable. The head Mechanic/Owner Scott was able to get me in quick to figure out some car issues and was very easy to communicate with... a great plus since I do not know much about cars! The owner of the company Jennifer was also quick to give me updates and kind to follow up after service to make sure everything was running smoothly! Even better, they offer mobile service which is GREAT to know if ever stranded! I highly recommend this company for fast but thorough service. It was evident they both are pretty savvvvy in this trade so I wouldn't hesitate to ask for more services offered!
Thank you so much for your fantastic review! We take pride in providing professional and knowledgeable service to all our customers. Your words mean a lot to us, and we're grateful for your trust in our expertise. We are always here to assist you with any car-related needs you may have, so don't hesitate to reach out for any future services.
Luci R.
2023.07.27
Verified
They completed the repair of my air conditioner in my 2016 Equinox. Warranty for 2 years.
Dear Luci R., thank you for sharing your experience with us. We're glad we could assist with your air conditioner repair. Your satisfaction is our top priority.
Kyle Davis
2023.07.02
Came and fixed my car when my wife, daughter, and I were stranded. Very friendly, knowledgeable, and quick!
Thank you so much for taking the time to leave a review Kyle. We're glad that we could help you and your family.