365villas.com 365villas.com Reviews

Support Overall: It was an excellent experience , they are very professional with a wide experience in their field Pros: The support was very effective, detailed and valuable Cons: The system is very wide with so many options, so the training has to be very intensive

great support Overall: Great software that has everything for holiday rentals, support is fantastic and they go above and beyond to help sort it for you Pros: Easy to use once you get familiar with it, has all the functions you need for short term holiday rentals Cons: no live chat for small issues with instant help, sometimes I just need to ask a quick question or help find a specific section to quickly get it done, need to email and wait.

Destination 365Villas Overall: Ease of synchronisation across many channels, solid integration with our site and business processes, easy booking and reservation management, speed to delivery, and guests having a 5-star experience. Pros: We have been searching for over a year to find a suitable PMS for our short term vacation rental and property management business; to reduce effort and duplication, improve efficiencies, increase speed to delivery and most importantly, jolt guest experience into a completely new orbit of happiness. When we finally discovered 365Villas we were sceptical, but excited. And from the start we were amazed by the service of the team, the ease of use of the system, the self-learning capabilities of the features, the speed by which we could go live, and the integration with our own website and functionalities. One of the best benefits is that 365Villas has enabled us to use the right payment gateway fit for South African use. I am constantly surprised by how user-friendly and powerful 365Villas is! Strongly recommended. Cons: I am looking forward to the opportunity of using a mobile App. And from what we have seen, continuous development is taking place. I know we will not be disappointed.

Atarashi Homes review of 365Villas Overall: Very good Pros: API synchronisation with the channels Easy uploading & managing the propertiesEasy connection to channels Cons: The booking.com location synchronization has an issueVrbo also has a minor synchronization issue.

Great System for Luxury Villa Rentals Overall: From the beginning the team was always helpful and support is great. I would not hesitate to recommend anyone looking for integrated website and reservations system to give it a try! Pros: We have been using 365 villas over 1 year now, we worked in the past with MyVR and after that AVANTIO and to date this is the best one we have used. They recently launched new rally good features that we have been requesting for years to other systems like having final total pricing when placing dated and searching for availability. Also the integrated websites they have now are really sleek and great looking for the Luxury Market. Cons: They took some time to enable VRBO and IRBNB inquiry only booking but now that feature is available and we currently have no more requests for them as everything works as we want it to.

Comprehensive Product with Great Support Overall: The software is comprehensive and the 365villas team are easy to work with. Pros: 365villas provides a full service software that suits our Caribbean based business. The 365villas team are knowledgeable, efficient and easy to work with. Cons: It has taken longer than we expected to integrate into our website, but we can't fault the team on their assistance.

365villas enabled us to grow the business from 1 cabin to 65 in just 3 years Overall: 365Villas is the single most important tool we have. The system is working 100 % and their customer service is the best you can find under the sun. Pros: 365villas has been the single most important partner to grow our business. To have the websited and create our own direct channel have enabled us to take on B2B customers and we are less depended on external channels. The management system for guest bookings are great. We can recognize that the company truly understands their customer base. Several developments per year ensures us that these guys are not resting. It is getting better all the time. Cons: We would like to have a module for reservation of saunas. This must be a calendar with option to choose timings of the day and pay online. Just like with the cabins.

This is a great Management Software Overall: This is a very complete software, I've been using it for 6+ years and even though there are lots of options in the market for this kind of business, I feel 365Villas nails it perfectly. For a new user it might be very overwhelming to learn how to use it, but once you get a grip everything feels easy and logical. Pros: I like the flexibility of customized templates for everything, makes my job a lot easier and faster.I believe all the month by month improvements make a very big difference, it feels like the software moves forward with new technology perfectly. Cons: I believe the financial part needs a little improvement, the configuration of services, taxes, etc. can be a little overwhelming sometimes for the Administrator and accounting in general, specially for the owner reports at the end of the month.

Great product and support great for vacation rental management. We have purchased the site from them as well . The integration works great ☺They did the onboarding well and answered queries during the process. Nice features and easy to use. Quick support throughout ☹Will be great to have the rental united integration with some of the Indian platforms like Agoda

365Villas super responsive Overall: The are always attentive and we feel that we have their full backing. Pros: Very responsive, never have an issue with double bokings/lost bookings. Cons: The system is very comprehensive and this leads to occasional difficulties in finding what one really needs.

Great support Pros: I like that 365 speak to the other channel managers easily and has so many options to do more if needed. Cons: It's layout, feels clunky and old to navigate through.

After purchasing their annual plans, they just stopped helping me out in anyway, ignored my 4 emails Pros: they did the onboarding well and answered queries during the process. But they dont have good integration with any platforms that offer their services in India (eg: Agoda) Cons: There was some issue with my calendar and I was not able to make any bookings, they simply ignored my emails, I emailed them 4 times . Super bad support ! I lost bookings and they don't care. So if you are looking for good support, would not advise this .

Very useful Pros: The reports are really useful, its connection and sync with Rentals United is very accurate. The contact with our Account Manager, [sensitive content hidden], its fluent and very efficient. The software is perfect to manage many properties and its good value for moneyI recomend! Cons: They are constantly imporving different areas and I believe that some need (and will) to be further improved: - Pricing setting- Housekeeping Report- Introducing and erasing "notes" in the check in report

Very useful Pros: The reports are really useful, its connection and sync with Rentals United is very accurate. The contact with our Account Manager, [sensitive content hidden], its fluent and very efficient. The software is perfect to manage many properties and its good value for moneyI recomend! Cons: They are constantly imporving different areas and I believe that some need (and will) to be further improved: - Pricing setting- Housekeeping Report- Introducing and erasing "notes" in the check in report

Great system, recommended Overall: Great experience Pros: i love that the [sensitive content hidden] can have access to 365 villas, its very important with the trust building. Cons: nothing to mention for the moment everything goes well

Great system, recommended Overall: Great experience Pros: i love that the owners can have access to 365 villas, its very important with the trust building. Cons: nothing to mention for the moment everything goes well

Great! Overall: Great! Pros: Ease of use , team in place to teach you the ins and outs of the platform Cons: Wish more people as offered all inclusive instead of the add on pricing

Great! Overall: Great! Pros: Ease of use , team in place to teach you the ins and outs of the platform Cons: Wish more people as offered all inclusive instead of the add on pricing

Just what I was looking for Overall: The best part in my opinion is the guided training. I would have been completely lost without my trainers. Having this option made my experience great! Pros: I was not using any management software prior to signing up for 365 Villas. I was beginning to feel like I was married to my work of owning and managing 7 vacation rentals. This product has helped me get my life back and also makes everythings so organized and streamlined. Cons: I have a little trouble understanding the rates at times, but I'm getting there.

Just what I was looking for Overall: The best part in my opinion is the guided training. I would have been completely lost without my trainers. Having this option made my experience great! Pros: I was not using any management software prior to signing up for 365 Villas. I was beginning to feel like I was married to my work of owning and managing 7 vacation rentals. This product has helped me get my life back and also makes everythings so organized and streamlined. Cons: I have a little trouble understanding the rates at times, but I'm getting there.