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Reviews (319)
Ron Davis
2023-09-28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great service
Ron, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
D K
2023-09-27
Dear D K,
Thank you for your feedback! We're thrilled to hear that you had a great experience. We hope to serve you again soon!
Best,
The Team
Nancy Crompton
2023-09-26
Positive
Professionalism
Value
Dear Nancy, thank you for your positive feedback! We're thrilled you had a great experience. Your support means a lot to us. Looking forward to serving you again. Best regards, [Company Name].
Debra Adkins
2023-09-26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Always a very positive experience with this team. Professional and very personable. We trust them. Means peace of mind for us.
Dear Debra, thank you so much for your positive feedback! We're glad to know that you had a great experience with us. Your support means a lot to our team. Best regards.
Fred Thomas
2023-09-25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Five Star installed a new furnace a year or so ago. Liked their work, so I called them to check out a noise. The determined that the coil was going. After reviewing costs, my wife and I decided to purchase a new coil and Air Conditioner. It was installed with efficiency. They were very polite and courteous.
Fred, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Fred Woods
2023-09-24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very pleased with everything.
Hey Fred, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
Christine Sabatino
2023-09-24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
DJ was awesome! So polite and knowledgeable! I highly recommend this company to everyone!!
Thanks Christine. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Louise Henry
2023-09-23
Louise, thank you very much for your Five Star Review. We believe we have great Technicians and we are very pleased to hear that Mark showed you Five Star Service by being prompt and professional. We appreciate your business and we look forward to serving you in the future!
Victoria Stanford
2023-09-15
Positive
Professionalism
Punctuality
Responsiveness
DJ, my technician, was very helpful in understanding the HVAC tune-up process and service call. Very professional and personable and gave me great tips for managing my HVAC system.
Victoria, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Ron Davis
2023-09-14
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great service
Ron, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Amelia Gilliland
2023-09-13
Positive
Professionalism
Punctuality
Quality
Responsiveness
Very professional and polite technicians.
All four were very helpful
Hey Amelia, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
Adam Wallace
2023-09-07
Positive
Professionalism
Quality
Great work all around. Extremely detailed and explained what was going on throughout the process.
Thanks Adam. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Margee Heintzelman
2023-09-01
Positive
Professionalism
Punctuality
Responsiveness
Took care of the issue immediately.
Margee, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Anthony
2023-08-29
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Dear Anthony, thank you for your rating! We're thrilled to see that you had a great experience with our service. Your support is appreciated!
James Swerlein
2023-08-15
Positive
Professionalism
Punctuality
Quality
Value
Deciding factor for our full HVAC really came down to the people. Adam Elkins showed up a day after our system went out and although we fixed it we decided to move forward with a replacement. He was extremely responsive and happy to answer all our questions no matter when they came to mind. He was a pleasure to work with and will recommend him and 5 Star anytime it comes up. We are very happy with the results.
James, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Brenda Church
2023-08-14
Positive
Professionalism
Responsiveness
Very helpful in explaining things. We are back in a cool house now. Scott was a very nice guy and provided fast service!
Brenda, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Julie Liming
2023-08-14
A pleasure to work with. Will call them again when we need something done.
Hey Julie, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
Dan & Mindy Straker
2023-08-08
Positive
Professionalism
Value
Excellent quick service.
Thanks Dan. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Tabitha Gusler
2023-08-07
They answered the phone on a Saturday morning, had a tech out Saturday afternoon and we had our A/C back on by Saturday evening. Tech did a great job, explained everything they were doing and were very friendly.
Tabitha, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Anne Watson
2023-08-01
Positive
Professionalism
Responsiveness
Value