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Reviews (103)
Nikki G
2023-09-22
Thank you Nikki for leaving us five stars!
Many thanks,
solv
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Brigid Morgan
2023-09-22
Positive
Professionalism
Punctuality
Responsiveness
Colm O Hare serviced our gas boiler. He was punctual and very friendly. I would definitely recommend Colm & this company.
Punctuality and friendliness are qualities we value in our team, and we're glad they shone through in your service from Colm. Thank you for taking the time to leave your positive review and we appreciate your recommendation!
Many thanks,
solv
Rohan Komatt
2023-09-21
Positive
Professionalism
Punctuality
Quality
Responsiveness
I have been using solv for servicing my boiler for the last 10 years. I have been very satisfied with the delivery of their service. Always a quick response and their engineers are always very professional. Recently I had my boiler replaced by solv and they did a brilliant job. Always happy to recommend their service.
Thank you Rohan so much for your kind words! We truly appreciate your loyalty and trust in our services over the past 10 years. We're delighted to hear that you're satisfied with our quick response and the professionalism of our engineers. It's great to know that you're happy with the recent boiler replacement as well. Your recommendation means a lot to us!
Many thanks,
solv
Averill Buchanan
2023-09-19
Positive
Professionalism
Punctuality
Quality
Responsiveness
I've used Solv for both electrical and gas work for several years now and they are consistently excellent. Office staff are helpful, engineers show up when they say they will and the work is done efficiently. Can't recommend them enough.
We're so happy to hear about your positive experiences with us for multiple services over the past several years! Thank you so much for taking the time to share your feedback.
We take great pride in delivering consistent excellence and exceptional service to our customers. Our dedicated office staff and skilled engineers work diligently to ensure that we meet and exceed your expectations. It's wonderful to know that we've been able to provide you with efficient and reliable services.
Your recommendation means a lot to us, and we truly appreciate your trust and loyalty.
Many thanks,
solv
Sally Montgomery
2023-09-13
Positive
Professionalism
My engineer was beautifully courteous and knowledgeable. Really cared he did a good job.
Thank you so much Sally for your kind words! We're delighted to hear that your experience with our engineer was both courteous and knowledgeable. We take pride in our team's commitment to providing excellent service. If you ever need assistance in the future, please don't hesitate to reach out.
Many thanks,
solv
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Gordon Wicklow
2023-09-12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great service, fast response and professional job.
Thank you for your kind words! We're delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Many thanks,
solv
tim walker
2023-09-06
Brilliant - courteous and diligent engineer who spent as long as needed to service my boiler. Highly recommended
Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our engineer. We are delighted that our engineer went the extra mile to ensure your boiler was serviced to your satisfaction.
If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help, and your comfort and safety are our utmost concern.
Many thanks,
solv
Alison Corbett
2023-08-29
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I always prefer to use solve as I know I'm getting genuine professional guys to service my boiler. The guy was very well mannered and respected my home. The workers are always on time and give a we call to say they are on their way. I'm always delighted using Solve.
Thank you Alison for the five star review! It's fantastic to receive such positive feedback about our engineers and company as a whole. We strive for punctuality and effective communication so it's great to hear these values are being adhered to.
Thanks again for the kind words and we look forward to working for you again in the future.
Many thanks,
solv
Robert Stewart
2023-08-22
Positive
Professionalism
Punctuality
Value
Thank you Robert for the five star review!
Thanks,
solv
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Simon Ward
2023-08-21
Positive
Professionalism
Quality
Thank you Simon for the five star review!
Many thanks,
solv
Andrew Hollywood
2023-08-18
Very responsive and professional service. Thank you to Colm for the advice and expertise.
Thanks Andrew for your five star review, great to hear that Colm offered expert advice and delivered a personable and professional service.
Many thanks,
solv
ORLA DEVINE
2023-08-13
Good customer service.
Thanks Orla for your positive review, great to hear you experienced good customer service from us.
Please don't hesitate to get in touch should you require any other services.
Many thanks,
solv
Trevor Jamison
2023-08-11
Positive
Professionalism
Punctuality
Quality
Responsiveness
The service engineer arrived promptly and completed the boiler service quickly. Will use again.
We're delighted to hear that you were satisfied with our service Trevor! We strive to provide efficient and timely service for all our customers. Looking forward to serving you again in the future. Thank you for your support!
Many thanks,
solv
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Conor
2023-08-04
Positive
Professionalism
Punctuality
Responsiveness
Happy with the service.Colm was very knowledgeable and understanding. Brilliant for any new home owners
We're delighted to hear that you're happy with our service Conor! Colm is indeed a knowledgeable and understanding professional. Thank you for your kind words, and we're thrilled to be of assistance to new home owners like you. If you have any more questions or need further help, don't hesitate to reach out.
Many thanks,
solv
liam bell
2023-08-04
Thank you Liam for your five star review, it's very much appreciated!
Many thanks,
solv
Richard McLean
2023-07-27
Positive
Professionalism
Punctuality
Responsiveness
Solv repaired my boiler. Came out the day of the request and in the stated time slot. The engineer was very friendly, explained what was causing the problem, ordered an appropriate part and installed the same day. Boiler is now working properly. Can’t fault the service.
Thank you for your kind words! We're thrilled to hear that our engineer could swiftly repair your boiler and provide an efficient service. Your satisfaction is our priority, and we're here to keep your home cozy and comfortable. Should you need any further assistance, don't hesitate to reach out. We appreciate your support!
Many thanks,
solv
James Taylor
2023-07-27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Colm was very competent, explained things well and was easy to have in the house. Would definitely use him again.
Thank you James for taking the time to leave a positive review. It's great to hear that Colm carried out our values in what he did and provided an easy, expert and efficient service. If you need us for any other servicing in the future, please do reach out.
Many thanks,
solv
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maura phillips
2023-07-24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Solv are a great company. Great customer service. And colm o hare serviced the boiler and fitted gas hob. Arrived on time. Very friendly and professional. The guys last year were brilliant too. I am very pleased and will use solv every year.
They do a great job.
Thank you for your kind review! We're happy to hear that you had a great experience with us. Our team, including Colm, takes pride in delivering exceptional customer service and ensuring a seamless experience for our valued customers like you. We appreciate your continued trust in our services and look forward to serving you again next year and beyond. Your satisfaction is our ultimate goal, and we're delighted to have exceeded your expectations. Should you ever need any assistance or have any questions, feel free to reach out. Thank you for choosing solv!
Many thanks,
solv
Stephen
2023-07-22
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Solv are professional, reliable, efficient and courteous.
Whether it's speaking to the office staff or the plumber on site you'll feel like you're being taken care of.
Price and time estimates are laid out plainly up front, Plumbers arrive when they say they will and they do a high quality job.
Solv have serviced my boiler for years but I recently had to have a new boiler fitted after my old one abruptly stopped working. The turnaround time for a plumber to come out and check this issue and then to have a replacement installed (especially in the middle of a pandemic!) was exceptional and to top it off the new unit is much more efficient.
I highly recommend their services.
2023: update - the above still applies as I have continued using Solv. Thanks Colm for the most recent service!
Thanks for your kind words Stephen, I will pass them on to all involved.
2023 - Thanks so much again Stephen for holding up your fantastic previous review, We are thrilled to hear that you are still finding our service valuable and that you have continued to use solv. We are genuinely grateful for your kind words.
Many thanks,
solv
A Beggs
2023-07-18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Pleasant, friendly engineer. Very thorough. No fuss or mess. Very happy with the work carried out by Colm. No hesitation in recommending Solv.
Thank you so much for taking the time to leave a five star review. It's fantastic to know that Colm's work exceeded your expectations and that there were no issues or mess left behind. We truly appreciate your recommendation of solv. Word-of-mouth referrals are invaluable to us, and your confidence in our services means a lot. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help.
Warm regards,
solv