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Reviews ( 5340 )
Gavin
2024.09.08
Verified
Very Good
Beatriz
2024.09.08
Verified
Lovely relaxing weekend
☺ Me and my Husband visited on 6-8/2024. we wanted somewhere quiet to relax! We loved how calm and quiet the location was, breakfast with plenty of choices and stuff lovely. The swimming pool area wasn't busy. We had complimentary teas and coffee, etc. You could help yourself through the day. It was such a shame we couldn't book a massage as the lady was fully booked. We will try next time!
☹ Would be lovely if there were 2 loungers there .
Jason
2024.09.07
Verified
Very good, will stay again.
☺ Breakfast was very good and nice we could help ourselves to tea, coffee and juice. Enjoyed the sauna and pool facilities. Staff we're friendly and helpful.
☹ Nothing that springs to mind. We had one drink in hotel each and it was bit pricy but that appears to be the norm nowadays. Made up for by the sauna and pool being in with price of the room.
Dear Jason, thank you for your feedback and review. Kind regards, Adam.
Aileen
2024.09.07
Verified
I discovered Sedgebrook Hall after living in see Northampton for years. I moved back to Ireland 6 years ago and return r
☺ Everything the staff are excellent
☹ Nothing, which is why I keep returning
Dear Aileen, thank you for your review and feedback. Kind regards, Adam.
Dale
2024.09.06
Verified
its a nice hotel. perfect for what i wanted.
☺ bar area
☹ shower has something missing which exposed the internal part of the mixer. I could not tell which was was hot or cold.
Dear Dale, thank you for sharing your feedback. Kind regards, Adam.
Stephen
2024.09.06
Verified
Very Good
Tatjana
2024.09.06
Verified
Great stay, good value for money, refurbishment needed.
☺ Welcoming staff
Nice looking grounds
Quietness
SPA facilities
Great restaurant
Delicious breakfast
Relaxing back massage
☹ Wrong room allocated against my booking
No robes and snacks/coffee in the room as advertised, I had to ask for it
6 big daddy long legs greeted me in the room
Mould in the bathroom and paint peeling off the ceiling
Noisy fan extractor in the bathroom
Dear Tatjana, thank you for sharing your feedback with us. I am sorry to hear about a couple of issues you had with your stay, this is something our team are looking into. Kind regards, Adam.
Claire
2024.09.06
Verified
Peaceful and relaxing.
☺ The parts of the hall that are still visible, and the grounds. The night manager was great and clearly loves both the building and his job. The peace and serenity around this place is just lovely
☹ Bacon not done enough, only one coffee machine at breakfast was a faff, and the room was hotter than hell. Haydes could stay here and not get cold
Dear Claire, thank you for your feedback and review. Kind regards, Adam.
Emlyn
2024.09.06
Verified
Very Good
Telvis
2024.09.05
Verified
Almost perfect
☺ The coffee machines that you can help yourself is an excellent touch, love the relaxed seating in the bar area
☹ Bath was a bit small and the restaurant menu could have more choice. Previous stay here there was a pie and a pasta dish but sadly this wasn't available
Dear Telvis, thank you for your feedback and review. Kind regards, Adam.
Jones
2024.09.05
Verified
Good
Linda
2024.09.05
Verified
A pleasant stay in a clean comfortable room.
Dear Linda, thank you for your feedback. Kind regards, Adam.
Anne G
2024.09.05
Verified
A great dog-friendly hotel.
This was a great find. Super dog-friendly hotel, lovely grounds at the hotel and at the railway station next door. Staff were really helpful and friendly from booking through to check-out. Restaurant menu was varied and the food was delicious (hint - try the lemon sole, it was beautifully cooked and the potatoes that came with it were super). The accommodation looks a bit dated from outside and in the corridors (we had a standard room) but don't let that put you off - our room was clean and the bed was really comfortable, dog bowls provided and a walk in shower made it a great stay.
Anthony
2024.09.05
Verified
Property ads deceiving and what I paid for was not what I got. Would not look to stay in the future.
☺ Location was good
Good breakfast and evening meal.
☹ Bedrooms, very basic and dull
Hotel is mainly a conference centre and furnished as such.
No bedrooms in the actual main building, which really needs a bit of TLC.
Bedrooms are in seperate blocks off of the hotel and NOT shown on any photos to advertise the hotel.
Originally booked 2 nights and glad that we cancelled the first night's stay.
Not what I see as a 4 star hotel as advertised.
Dear Anthony, thank you for your feedback. I am sorry to read that you did not enjoy your stay. This is something I have handed over to our operations team. Kind regards, Adam.
Roger
2024.09.05
Verified
good overnight stop
Dear Roger, thank you for your review. Kind regards, Adam.
James
2024.09.04
Verified
Very Good
Paul
2024.09.04
Verified
Emjoyable family stay
Dear Paul, thank you for feedback. Kind regards, Adam.
Michele
2024.09.04
Verified
Very good on the whole
☺ Friendly helpful staff, good food.
☹ Carrying heavy cases upstairs. Breakfast ended at 9 so we just missed it as we assumed it was 10.
Dear Michele, thank you for your review. Kind regards, Adam.
Andrea H
2024.09.04
Verified
A wonderful hotel for a family reunion!
The staff were amazing nothing was too much trouble for them. They were courteous and friendly. The food was delicious and timely presented to accomodate our other party of ten. The rooms were clean, tidy and well presented. Access was restricted for rollator or wheelchair users.
Ashley
2024.09.04
Verified
Exceptional