Rafael' s Mediteranian Cave Suites

www.rafaelssuites.gr

Rafael' s Mediteranian Cave Suites Reviews

Excellent rating
4.7
20 reviews Verified
Rafael' s Mediteranian Cave Suites
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Reviews ( 19 ) 4.7

Michele
Michele
2024.07.19
10 Verified
Esperienza unica. Gianni è un proprietario fantastico, ti fa sentire a casa ed è pronto a soddisfare ogni tua richiesta. ☺Posizione strategica, location elegante e raffinata in pieno stile greco, pulizia impeccabile, proprietario disponibile, colazione abbondante
Reply from Rafael' s Mediteranian Cave Suites
Thank you ! you are always welcome!
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Paolo
Paolo
2024.07.16
5.0 Verified
☺L'host è stato super disponibile ed è venuto incontro a tutte le nostre richieste. ☹Stanza molto umida, un po' sporca, senza tende alla porta per cui era impossibile non svegliarsi all'alba.
Reply from Rafael' s Mediteranian Cave Suites
Dear Paolo, Thank you very much for sharing your experience at Rafael's Cave Suites. We are delighted to hear that you appreciated our helpfulness and our efforts to meet your requests. However, we are sorry to learn that some aspects of your stay did not meet your expectations. Our suites are newly built, and we are continually working to refine and improve our accommodations. It seems that the humidity inside the suite may have been an issue, possibly exacerbated by the jacuzzi. To help control the humidity levels, each suite is equipped with a dehumidifier. Dehumidifiers are devices that remove excess moisture from the air, making the environment more comfortable and preventing the growth of mold and mildew. We apologize if the operation of the dehumidifier was not communicated clearly during your stay. As a cave suite, our accommodation is uniquely situated underground, providing a naturally comfortable temperature, even when it is 35 degrees outside. This feature usually enhances the comfort of our guests. While we are a rental suite apartment and not a hotel, we do provide cleaning services every two nights and can offer daily cleaning upon request. We strive to maintain a high standard of cleanliness and comfort for our guests. Additionally, we are in the process of installing curtains on the door to ensure better rest for our guests. We appreciate your review, and your input helps us improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Best regards,
Ewelina
Ewelina
2024.07.13
10 Verified
Great place with great staff. Very helpful, breakfast on time and always you can have something different. ☺ Was exactly what I was looking for, quiet, all what I need I had in the place and the manager was so nice and helpful. ☹ I don’t have anything like that To short only was my staying
Reply from Rafael' s Mediteranian Cave Suites
Thank you Ewelina!😊 you are great guest 👍 any time welcome 🙏!
Moore
Moore
2024.07.06
10 Verified
Exceptional
Elizabeth
Elizabeth
2024.06.27
10 Verified
Loved everything! ☺ The host picked us up from the airport and dropped us off after. He was super friendly and helpful. The breakfast was delivered to our suite and it exceeded expectations in every way! Lots of food! The location was perfect- we walked everywhere. Thanks for the great stay!
Reply from Rafael' s Mediteranian Cave Suites
We appreciate your kind words, thank you.
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Sandra
Sandra
2024.06.27
10 Verified
Uma experiência a repetir
Reply from Rafael' s Mediteranian Cave Suites
Thank you Sandra!
Robert
Robert
2024.06.15
10 Verified
Great host and accommodation ☺ Great host and facilities and location was spot on , would highly recommend
Reply from Rafael' s Mediteranian Cave Suites
Thank you Rob!
Evgeniia
Evgeniia
2024.06.06
10 Verified
Perfect Santorini getaway ☺ You simply can’t find better place to stay in Fira! Excellent price/quality ratio and outstanding hospitality. Breathtaking views from own private terrace jacuzzi, restaurant quality breakfasts. Giannis is a fab host
Yukiko
Yukiko
2024.06.06
8.0 Verified
Very good ☺ The room was very spacious and cozy. It really felt like we were staying in the cave we loved it! We also loved the jacuzzi just the outside of the suite it was nice and relaxing. The guy who gave us a lift from and to the airport(sorry didn't get his name)was really helpful. It's less than 10min walk from the city centre of Fira, steep but nice walk. ☹ The only thing we didn't like was the shower. The wall was too short to block the water, so by the time you finished, the whole bathroom floor was soaking wet, and a bath mat was not enough to absorb all of that.
Reply from Rafael' s Mediteranian Cave Suites
Thank you!
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Seppo
Seppo
2024.06.03
10 Verified
Santorinin retki ☺Isännän avuliaisuus ja ystävällisyys huippuluokkaa. Huoneiston siisteys hyvä. Poreallas ja patio viihtyisät. ☹Huoneiston ilmanvaihto oli puutteellinen. Jäähdytys toimiva.
Reply from Rafael' s Mediteranian Cave Suites
Kiitos paljon palautteestanne, Seppo! Oli ilo majoittaa teidät ja vaimonne. Olemme iloisia, että piditte avuliaisuudestamme ja ystävällisyydestämme sekä huoneiston siisteydestä. Pahoittelemme ilmanvaihdon puutteellisuutta, ja kiitämme palautteesta – pyrimme parantamaan tätä. Toivottavasti näemme teidät uudelleen!
Ann
Ann
2024.05.09
8.0 Verified
it was a very relaxing and memorable stay ☺ The location was small walk to shops and restaurant. The host was very friendly and helpful at all times.
Reply from Rafael' s Mediteranian Cave Suites
Thank you! for your nice review!
Joana
Joana
2024.04.23
10 Verified
Amazing ☺ Very good breakfast. Quiet location yet very near from the most popular spots. Good terrace privacy. Wonderfull jacuzzis. Really nice staff!
Reply from Rafael' s Mediteranian Cave Suites
Thank you i hope see you again on our Island !
Alexandre
Alexandre
2024.04.16
10 Verified
Estadia Perfeita ☺Estadia perfeita. Gerente muito receptivo, atencioso, simpático e profissional. Recomendo muitíssimo.
Reply from Rafael' s Mediteranian Cave Suites
Muito obrigado Alexandre! i hope see you again on our Island! Best Regards
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Laetitia
Laetitia
2024.03.30
10 Verified
☺Perfect !
Reply from Rafael' s Mediteranian Cave Suites
Thank you !you are always walkome you and your friend!😀
Shanyn
Shanyn
2024.03.19
9.0 Verified
Superb ☺ We really enjoyed our stay and would definitely stay again. The vew from our suite was amazing and so was the spa pool. The suite itself is spacious and warm (we visited in March) and is close to a mini market, car rental and a few restaurants. Giannis was very helpful with any questions we had and he always asked us if everything was okay.
Reply from Rafael' s Mediteranian Cave Suites
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and appreciated our breathtaking views, spa pool, and convenient location. It was our pleasure to assist you during your visit, and we look forward to welcoming you back again soon!
Catlin
Catlin
2023.10.09
10 Verified
Exceptional ☺ We loved the location, easy walking distance to everything in Fira! The guys were awesome and took care of any need we had, thank you!!! The room was beautiful, built into a cave and exactly as it appears in the photos! We would recommend this spot 100 out of 100 times! ☹ We liked it all!
Reply from Rafael' s Mediteranian Cave Suites
It sounds like you had an amazing experience at your accommodation in Fira! I'm thrilled to hear that you loved the location and found it convenient for exploring the area on foot. It's also great to know that the staff were attentive and responsive to your needs, contributing to your overall positive experience. Staying in a cave room must have been a unique and memorable experience, and I'm glad to hear that it lived up to your expectations based on the photos. Thank you for sharing your wonderful feedback! If you have any more questions or if there's anything else I can assist you with, feel free to let me know. Safe travels!
Mustafa
Mustafa
2023.10.08
10 Verified
Es ist ein geeigneter Ort für zwei Personen, besonders für Flitterwochen. Das Haus war sauber, ruhig und sehr nah am Zen ☺Es war ein sehr schöner Ort und eine wundervolle Aussicht von der Vorderseite des Hauses, besonders der Whirlpool bei Sonnenuntergang. Es war wunderbar und sauber und das Verhalten des Personals war sehr gut. Ich kann diesen Ort sehr empfehlen.. 🥰 ❤️😍 ☹Es war alles super 😍😍
Reply from Rafael' s Mediteranian Cave Suites
Es freut mich zu hören, dass Ihr Aufenthalt so angenehm war! Die atemberaubende Aussicht und der Whirlpool klingen wirklich fantastisch, besonders bei Sonnenuntergang. Sauberkeit und freundliches Personal sind immer wichtige Faktoren für einen gelungenen Aufenthalt, und es scheint, als hätten Sie all das in Ihrem Urlaub erlebt. Danke, dass Sie Ihre positive Erfahrung geteilt haben! Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehe ich gerne zur Verfügung. Genießen Sie Ihre weiteren Reisen! 🥰❤️😍
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Qaiser
Qaiser
2023.09.22
5.0 Verified
Passable
Ashleigh
Ashleigh
2023.09.10
10 Verified
Staff were amazing, breakfast was great, room was exceptional and location was perfect. ☹ Had no daily room clean, we had the same towels for our whole stay and had to leave our rubbish outside so it would get changed.
Reply from Rafael' s Mediteranian Cave Suites
Thank you for sharing your feedback with us. We want to clarify that we offer a different experience from traditional hotels, as we are an rental apartment, not a hotel with daily room service. We do our best to provide a comfortable and unique stay for our guests. If you ever need fresh towels or any assistance during your stay, please feel free to communicate with us, and we'll do our best to accommodate your needs. We appreciate your understanding and hope you enjoyed your time in our rentalapartment