Puzzle Kitchens & Bedrooms Reviews

Andy White 2025.01.17

     

There's lots to consider when designing a kitchen but most important are good guidance and the ability to visualise the ideas until they become the final plan. Raj absolutely nails these two things - he used his knowledge and experience (and huge patience!) to help guide and provide structure to the various ideas we had and why some would be better than others. The visualisation is aided both by the showroom with a huge number of samples to provide both visual and tactile feedback on the options available as well as the incredible computer software that really enables you to picture what the end result may look like. Beyond helping with the design of the kitchen Raj maintained a presence through the build and install as well, double-checking measurements and giving us real peace of mind that culminated in the kitchen we envisaged finally being ours to enjoy. It'll be a while until we do our next kitchen but when we do, I'll be giving Raj a call.

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Reply from Puzzle Kitchens & Bedrooms 2025.01.19

Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with your new kitchen and the experience you had working with us at Puzzle Kitchens.

Designing a kitchen is such an exciting process, and we’re so pleased that our guidance and visualisation tools helped bring your ideas to life. Our showroom is designed to give customers like you a hands-on experience with materials and finishes, and we’re glad you found it helpful.

It’s fantastic to hear that you appreciated our ongoing support during the build and installation phases. We always aim to make the journey as smooth and stress-free as possible, ensuring every detail is just right.

Thank you again for trusting us with your kitchen project. We’re so happy to know you’re enjoying your new space, and we look forward to helping you again in the future!

Warm regards,
Raj and the Puzzle Kitchens Team

Jo Suleyman 2024.03.21

     

Raj is such a lovely person. He really cares about his work and the environment. The kitchens are beautiful. We have worked on numerous projects together and would recommend Puzzle without a doubt.

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Reply from Puzzle Kitchens & Bedrooms 2024.03.21

Thank you Jo! It's always a pleasure working with yourselves, look forward to many more together.

MAHMUD CHOYCHOO 2024.03.20

     

We are so glad we chose Puzzles Kitchens and highly recommend them. We love our kitchen and a big thank you to Rajan who has been amazing from start to finish. He is so knowledgeable and passionate about kitchen design and delivered everything we needed within out budget.

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Reply from Puzzle Kitchens & Bedrooms 2024.03.20

Thank you for your review, I am very glad to hear our design and service has met your expectations. You are always welcome in the showroom please feel free to pop in to say hi!

Kamal Ramkissoon 2024.03.18

     

Would 100% recommend Puzzle Kitchen. We love our kitchen from the design, colours and layout. Rajan is amazing to work with and took our wish list on board when designing the Kitchen at an affordable price and delivered an impressive design. Looking forward to have our bedroom design as well

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Reply from Puzzle Kitchens & Bedrooms 2024.03.18

Thank you for your wonderful words Kamal, it was a pleasure working with yourself and Rawle on the kitchen. Look forward to planning the wardrobes!

Jade Mcloughlin 2024.03.08

     

Highly recommend puzzle kitchens! The design work by Rajan was incredible. Really smart and enabled us to utilise every little bit of space. We were even pleasantly surprised that we were able to get our delivery at an earlier date than requested!

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Reply from Puzzle Kitchens & Bedrooms 2024.03.08

Thank you Jade it was an absolute pleasure working with yourself and Dan. Enjoy your wonderful new kitchen and bake lots of delicious treats! 😊

Jenny Taylor 2023.11.12

     

It was a pleasure dealing with Raj of Puzzle Kitchens. Our previous experience with kitchen designers had been that they were not interested unless we were spending £20,000 on a whole new kitchen. We only wanted a worktop, which was accepted without question. Everything was dealt with promptly, and the quote was very reasonable. The installers of the worktop were proper craftsmen - it was a stone worktop so everything had to be right first time, and it was.

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Reply from Puzzle Kitchens & Bedrooms 2023.11.12

Thank you Jenny it was a pleasure doing business with you, enjoy your new worktops! ☺️

David Sheehan 2023.07.15

     

Rajan is a great designer and very patient (especially as we kept changing our minds!). The VR 3D visualisation is a fantastic tool to be able to really get a feel for what the kitchen will look like after it is installed and allows you to be "in" the kitchen prior to deciding if you like it. The quality is great too, I was especially impressed with the coating that stops any smears or marks (really tried to prove that it wasnt possible with kids and a dog!). Highly recommend Puzzle Kitchens.

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Reply from Puzzle Kitchens & Bedrooms 2023.07.15

Thank you David for such wonderful words, we are glad our VR design process has helped in making decisions, it's been great working with you!

Sunaina Shori 2022.06.02

     

Excellent experience from start to finish. Buying a new kitchen is a big investment and can be stressful but Rajan took all the worry away. A seamless service from start to finish. The right balance of guidance and allowing us to work out what we wanted for ourselves. The fully immersive 3D designs really were a USP - much more valuable that the offerings from Wren etc. We also noticed that nothing was too much trouble and there was ongoing communication when we needed it. Great quality and finish!

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Reply from Puzzle Kitchens & Bedrooms 2021.08.20

Thank you, it was a pleasure working on your project, I hope you enjoy your new kitchen!

jason peters 2022.05.25

     

Discovered Puzzle Kitchens and Raj online and was sold on the virtual reality design. It really helped us visualise the space and colours we wanted. Raj was brilliant throughout the process from design to changes, advice on other elements of the whole project. Very responsive throughout, aligned with our builders timescales and just a thorough professional, clearly passionate about the job. The product itself is excellent quality, a cut above your standard high street brands and this is writing a review 6 months after installation. Thanks Raj for giving us an amazing kitchen! Recommend Puzzle Kitchens for anyone looking for a new kitchen.

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Reply from Puzzle Kitchens & Bedrooms 2022.05.26

Thank you for such kind words Jason! It was a genuine pleasure working on your project, if you ever need assistance in the future please do not hesitate to get in touch.

Arti Patel 2021.09.14

     

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Reply from Puzzle Kitchens & Bedrooms 2021.10.14

Thank you for your business.

Daniel Mendonca 2021.08.30

     

I had an amazing experience with Puzzle Kitchens. They were very knowledgeable and me feel at ease with buy my kitchen! Great customer service!

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Reply from Puzzle Kitchens & Bedrooms 2021.08.30

Thank you for your business and all the best

Hardik Sharma 2021.08.25

     

Rajan was recommended to me by my cousin based on her experience of cost, service and quality. I was buying my first kitchen and had little experience but Rajan made the whole thing so easy. He considered my budget and sourced all of my appliances. I told him my priorities and he really listened. Puzzle kitchens was a one stop shop for me. I am really happy.

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Reply from Puzzle Kitchens & Bedrooms 2021.08.26

Thank you for your feedback I am glad to hear I met expectations, all the best.

Samritee Kumari 2021.08.23

     

We found Puzzle Kitchens after a bad experience with Wren (they were just too pushy, and after the initial design meeting offered little except trying to push us into an immediate purchasing decision, clearly so end of month sales targets could be met. I also found the sales element of Wren’s design process long-winded and contrived with a pointless mini-demonstration comparing its prices with the other big kitchen providers). It’s been a completely different experience with Rajan. He’s offered us advice at each stage of the process, from design, with practical solutions and alternatives provided on every element, to after-sales care and liaising with the builder. The software used was excellent (I was surprised it was so much better than Wren’s) with VR glasses sent in the post so I could view the 3D design in VR from my mobile. I’ve never felt rushed or pressured into making a decision quickly, for what is such an important purchase. As with most big projects, there have been many changes along the way, from incorrect architectural drawings to the practicalities of the onsite project, and Rajan has been so accommodating. I’m so relieved I didn’t go with any of the high street providers as I know I would never have got such a personalised service from any of them - to help me design the kitchen of my dreams - and I can’t recommend Puzzle Kitchens enough.

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Reply from Puzzle Kitchens & Bedrooms 2021.08.23

Thank you you for your business and kind words Samritee, I’m very glad your experience has been positive and it was a pleasure working with you too. Look forward to seeing your project completed!

Vanessa Jookoo 2021.07.15

     

“Rajan at puzzle was very helpful with lots of ideas and suggestions for style and layout, what interested me in approaching them in particular was their use of virtual reality and how it works. It is a total game changer I was literally able to stand in my garden where the extension will go and visualise exactly how my kitchen will look! Definitely recommend Rajan and the technology they offer!”

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Reply from Puzzle Kitchens & Bedrooms 2021.07.16

Thank for you for your business and your kind words, it was a pleasure working with you!