I had a fantastic experience buying the matte finish Vespa ride-on scooter for my 7-year-old daughter from PATOYS. This supplier is completely genuine. The product came beautifully packed, was easy to assemble, and the matte texture looks incredibly high-end. They even provided a tracking ID, and their team answered all my queries promptly. Highly satisfied with PATOYS and would definitely recommend them for kids' ride-on vehicles!"
Good app experiance was good If you wanna quality and genuine products i recommend this app
Don't buy anything. They deliver damaged and incomplete products. No QC. I ordered 2 toy batteries but i received only 1 and that is faulty. Return raised but no response and even no response for 1 missing battery. First of all they don't provide in house made batteries or maybe other products too instead they get cheap items from the local market and change the banner and sell it for a higher price. Go with locals, Flipkart and Amazon for good service and durable products from trusted sellers.
PATOYS से उत्तर दें
2026.08.12
We can’t identify you as no order number is mentioned. Please share it so we can verify the issue. Batteries/parts come under our return/replacement policy, subject to terms. PATOYS does not claim to manufacturing product; some items are sourced locally. Prices include GST, shipping and platform costs. For genuine issues, WhatsApp 8010110811.
,that,is,very,goog
PATOYS से उत्तर दें
2026.08.12
Thank you for your valuable feedback! We’re glad our customer service met your expectations. We’re continuously working to improve dispatch times and overall service. We truly appreciate your support and hope to provide you with an even better experience in the future. Thank you for choosing PATOYS!
customer service response ok. dispatch time around 10 days.hope best site
PATOYS से उत्तर दें
2026.08.12
Thank you for your valuable feedback! We’re glad our customer service met your expectations. We’re continuously working to improve dispatch times and overall service. We truly appreciate your support and hope to provide you with an even better experience in the future. Thank you for choosing PATOYS!
The entire experience with pa toys has been horrible. People, never order from them.
These folks are highly ill mannered. The owner has even sweared at me. Worst company ever. DO NOT WASTE YOUR MONEY HERE. The delivered a completely non functioning product and refused any service or return. Plus their delivery took more than 3 weeks. Plus in the last minute they changed their car model citing take it if you want it otherwise wait 3 weeks more. Worst set of people
this app is nice but why this app is not opening when I click please answer me now otherwise I will cut your stars 0
PATOYS से उत्तर दें
2026.08.05
Hi! We're sorry you're experiencing this issue. Please contact our support team at 8010110811 or help@patoys.in and share your device details or a short screen recording. We'll help you resolve the problem as quickly as possible. Thank you for your patience! 🙏
Worst
Pathetic experience, not delivering my order, and not picking up the phone also.
If you don't wish to deliver any product then remove from the website na....or if your website developer doesn't know a simple code to exclude the out of stock product, tell me I will give him the code.
Overall,
Fake website.
Unhelpful customer support
Customer service was extremely disappointing. It was difficult to get help when needed, and the responses were either delayed or unhelpful. This poor support experience overshadowed the rest of the process, making it hard to trust or rely on their services.
अनुभव की तिथि: 09 July, 2026
अनुभव की तिथि: 09 July, 2026
Terrible and pathetic experience with customer service, their tracking tool is not working working properly, and there reps questioning customer why keep on checking update. The time of order it was shown it will take 6 to 10 days but when checked for current status they mentioned it may take 20 days. Very pathetic and rude behaviour. Please do not get in such struggle, life already gave lots, so do not add more by ordering here.
buying 50cc dirt bike from patoys experience was good ... in time delivery and after sale service is too good immediately provided whatsapp chat video call support and fix the issue .. thanks
super
buying experience was good, have received damge box from logistics and I was mentioned on POD, without any issue Patoys replace the product after claim approved by Logistics insurance company... the best service provider... thanks
Good Product and service
good experience