Fund The People is the kind of platform South Africa has needed for a long time. It closes the gap b
Fund The People is the kind of platform South Africa has needed for a long time. It closes the gap between potential and performance by giving SMEs real tools to compete. I have referred at least ten other business owners to Fund The People and every single one has benefited.
Exceptional service with a personal touch
I have visited Fund The People office three times and every time Nomsa greets me like I matter. She keeps track of where I am in the process and always has helpful advice. She is the kind of person who makes a business feel trustworthy and personal.
Date of experience: 05 May, 2026
Tender plate form
The tender platform alone is worth joining Fund The People. I used to spend entire weekends searching different government websites. Now I find relevant tenders in minutes. My supply business has submitted more bids in the last three months than in the entire previous year
Date of experience: 05 April, 2025
Exceptional and speedy service
Fast, excellent, and reliable service! Everything was handled quickly and smoothly, making the whole experience hassle-free. Highly satisfied!
Fantastic for business growth!
This service has significantly boosted my business! It's reliable, easy to use, and has proven to be an excellent partner in helping us grow. Highly recommend it to anyone looking for effective solutions to expand their operations.
Outstanding customer support
The support team was incredibly helpful and responsive, addressing my concerns quickly and professionally. Their assistance made a real difference, and I felt truly valued as a customer. Highly recommend their service!
Frustrating and Inefficient Lending Process
Horrible first-time experience trying to use their lending services. As someone who values seamless processes, I expected much better. Despite linking my bank account as required, I had to repeatedly follow up because my application wasn’t being addressed. Then they claimed my account wasn’t linked, leading me to submit multiple statements unnecessarily. Their promised 24-hour turnaround is far from reality. The constant need to chase updates on my case was exhausting. Proceed with caution if you’re considering applying.
HORRIBLE!
Date of experience: 30 March, 2026
Will NEVER use this company for finance. A service consultant confirmed that I had a credit against my profile, because I paid in early. Then it goes to their Finance Department, who then gives a long explanation that does not make sense to indicate that the +\-R8k that I paid extra in, is not my money and that they did me a favour to write it off?????????? do they think business owners are dumb?????????????
I will make sure all my peers know of the awful experience that I have had!!!!!!!!!!!!
We tried giving you a call to discuss your early settlement but weren’t able to reach you. We’ve followed up with an email that explains the great savings you received by settling your account early.
We’re happy to confirm that your account is now fully settled, and the early settlement worked strongly in your favour, helping you save on the total cost of your advance.
Thank you for your patience! If you have any further questions, please feel free to reply to the email or give us a call.
Exceptional support, incredible results!
You were so helpful! My business has grown significantly thanks to your incredible support. Your guidance and solutions made a huge difference, and I couldn't be more satisfied. Thank you for truly going above and beyond!
Lula promotes “quick access to cash” and “fast, reliable banking,” yet for three days I haven’t been able to access my own funds.
On Tuesday, I couldn’t log in at all — the app displayed an error message and wouldn’t let me access my account. On Wednesday, I could finally sign in, but was met with another notice: “Technical issue – certain payment features are temporarily limited.” My account balance then showed R0, even though money was supposed to be in the account.
I’ve called and emailed multiple times, but all I get is “we’ve logged a ticket; the technical team will get back to you.” No updates, no timeline, and no access to my funds.
For a bank that markets itself as fast and supportive for small businesses, this is unacceptable. When your system fails, communicate properly -
don’t leave your clients stranded and unable to pay their staff and service providers.
We sincerely apologise for the inconvenience you experienced. Our compliance team has reviewed your account, and it should now be fully up and running. We also want to thank you for your patience, as resolving the technical issues took longer than we initially expected.
We understand how frustrating extended response times can be, and we truly appreciate you sticking with us while we worked to get everything back on track. Please don’t hesitate to reach out if you notice any further issues or need any assistance, we’re always here to help!
Online Banking Down
I've been unable to access the banking app the whole day and no communication was sent out to inform us clients that the bank is experiencing technical issues.
Date of experience: 04 November, 2025
Thank you so much for your kind words! We’re really glad to hear you’re enjoying our banking services and we look forward to continuing to support you.
Verified Company
