LOCO Journeys

www.locojourneys.co.nz

LOCO Journeys Reviews

EXCELLENT rating
5.0
33 reviews Verified
LOCO Journeys
%title%

%offer%

Reviews ( 33 ) 5.0

Loretta Roe
Loretta Roe
2024.11.03
This tour was wonderful, it was well planned with plenty to see, we enjoyed all tours that was arranged for us - I would recommend this tour to everyone - you will see sights that you would not believe - we did the 20 days and was excited to see what the following day would bring - thank you Kylie.
Reply from LOCO Journeys 2024.11.03
Thank you Loretta, so lovely to hear that you enjoyed your 20 Day Rail Itinerary. This is a popular independent trip and covers some amazing sights throughout NZ. Each day brings a new adventure and I loved hearing that you were excited for the next day to reveal itself. Thank you for taking time out to provide this feedback and I hope you have lots of great memories of your NZ Rail Journey. Kind regards Kylie
Carlos Martin-Vide
Carlos Martin-Vide
2024.08.09
The service provided by Kylie was very high level and professional. She responded quickly always, was attentive to the details, and perfectly organized our very interesting 2-week trip. Without knowing her before, we put our trust on her hands and he fully fulfilled our expectations. If you want to obtain a very satisfying, personal experience from your trip to New Zealand, I can't do other than highly recommend Loco Journeys' services.
Reply from LOCO Journeys 2024.08.10
Carlos, we're thrilled to hear that Kylie exceeded your expectations and made your trip so enjoyable. Thank you for recommending Loco Journeys; we appreciate your kind words and trust!
Sue McVey
Sue McVey
2024.03.26
Thanks Kylie for the excellent trip you organised for my friend and me. When a problem arose you were able to swiftly obtain a solution which proved to be a pleasant suprise. I highly recommend your business to all travellers.
Reply from LOCO Journeys 2024.04.01
Thank you for your kind words Sue. I'm delighted you enjoyed your journey!
Ian Groves
Ian Groves
2024.03.24
After staying with the family for a week, we were taken with luggage to the Auckland Strand Station for the beginning of our train trips south, organised by Loco Journeys, on the Northern Explorer. A very nice large and clean window, comfortable seat and a table for morning coffee, which was a pleasure to share with like-minded local travellers with whom we could exchange interesting stories while enjoying a pleasant run down to Wellington where we had a days stopover to check the city sights. A good way to work up an appetite and get a better idea of the size of the Bluebridge Cook Strait Ferry is the climbing of 5 flights of stairs to the passenger decks where there is plenty of seating to be found and you can rest up. A good outside viewing area for photographers and good food can be purchased – a lot of truckies are on board. Our three hotel stopovers in Wellington, Picton and Christchurch were all of a good standard. Following a calm crossing, we could see that we should have stayed longer in picturesque Picton – we even saw a Weka (a flightless rail) on the Hotel lawn!! For people from around Sydney it was like Brooklyn on the Hawkesbury River – they even have their own riverboat postman! We would have enjoyed that, and about 2 hours away is the Nelson Classic Car Museum which would have been worth visiting. This points to a lack of research on my part. Again an excellent train trip on the Coastal Pacific to Christchurch, with the shared table and exchange of travellers tales. We are both in our 80’s and have travelled well, so we have a lot to talk about. Disappointingly for us, the Scenic Plus Class travel on the TranzAlpine from Christchurch to Greymouth did not get us a shared table as we assumed by the advertising, just airline type seating with a drop-down tray. So, no travellers tales on this run and later on at Greymouth Station we found people who would have been happy to share their table seating with us. I suggest that anyone planning this trip should check the ‘Great Journeys of New Zealand’ website – FAQ’s – Booking Enquiries – How do I choose my seat on the train? – for their explanation on seating requests. Again, research was lacking on my part. The train service and food was very good. The viewing of course was great, and the variable weather? How do you see the rain and the splash of sunshine across the misty mountains and then reflecting from the river beds? Well, that separates the tourists and the travellers. Christchurch City is a very nice place and the sun came out for us on our last day so the best way to spend it was to buy a ticket on the hop-on, hop-off antique trams which travel regularly around the city to check out the likely coffee shops, eateries, arcades, souvenir shops and places to inspect. Ian and Marjorie, Laurieton.
Reply from LOCO Journeys 2024.04.01
Thank you Ian.
David Pritt
David Pritt
2024.03.21
Kylie at Loco Journeys help us create a independent travel plan to enable a couple of oldies see the beauty of NZ and Aus using her excellent knowledge. We travelled on all the NZ train services, a great experience, stopping off to enjoy experiences on the way. Kylie selected some great accommodation that met our preferences, as well as organising transfers were appropriate. Everything went to plan, and we enjoyed our time 'down under'. If you want an organised tour, they can help with that, but we like to spend longer at our stop offs to enjoy more of the area, so this worked out ideal for us. We liked the flexibility this offered us. Loco Journeys are highly recommended if you want the personal touch.
Reply from LOCO Journeys 2024.03.21
Thank you so much David - lovely to read your kind works and above all, we're delighted you had such a great trip across New Zealand and Australia. Thanks again, Kylie.
Penny Krause
Penny Krause
2024.03.11
We organised a rail trip from Auckland to Christchurch (& Greymouth and back) through Loco Journeys. Kylie went above and beyond what is expected to support us and responded very quickly when we had an issue (rail replacement bus on the Auckland-Wellington leg). Much of our booking was done over the Xmas break whilst she was technically on leave. Would highly recommend. Everything was wonderful. Thank you.
Reply from LOCO Journeys 2024.03.13
Thank you for your kind words Penny. Gratefully acknowledged. With my thanks, Kylie.
lynda parker
lynda parker
2024.02.29
We both really enjoyed our trip organised by Kylie. Everything went without a hitch. Kylie was most accommodating in organising our trip to meet our needs. Lovely to have a stress free experience.
Reply from LOCO Journeys 2024.02.29
Thank you so much for taking the time to leave your review Linda and I'm delighted you had such a great trip. Kind regards, Kylie.
linda h
linda h
2024.01.21
Kylie Burnell planned and executed a flawless and memorable trip to New Zealand for my husband and me. We are NOT international travelers, but this had been a dream of mine for years. Our original group tour was cancelled by the tour operator, but Kylie assured me that she often plans personalized tours for her clients. Wow, did she deliver! From our pickup at the Auckland airport through our drop off back at the airport three weeks later, Kylie attended to every detail. Four train trips, several boat trips to observe sea life, a helicopter trip over Mt. Cook glaciers, cruising the Milford Sound, Hobbiton, and a host of other beautiful activities were seamlessly coordinated and executed. I wish I could give Kylie 6 stars for making this the trip of a lifetime for us. :-)
Reply from LOCO Journeys 2024.01.24
Thank you so much for your kind words Linda. It was a pleasure to help you enjoy your New Zealand holiday. Thank you for choosing LOCO Journeys! Kind regards, Kylie
Barry Dick
Barry Dick
2023.12.01
Over the past few weeks I have been dealing with your company for the first time, trying to arrange, from Australia, a TranzAlpine train trip from Christchurch to Greymouth and return on the same day. I just wanted to pass on my sincere thanks to Kylie Burnell for her exceptional assistance from the start. Kylie could not have done more to help, including handling a hotel booking for us in Christchurch. You are lucky to have a thoroughly professional person such as Kylie on your staff.
Reply from LOCO Journeys 2023.12.03
Lovely to read your thoughts Barry and thank you for your kind words - yes LOCO is lucky to have me... but then it's my company! :) :)
jill jackson
jill jackson
2023.11.29
Kylie at LOCO Journeys was EXCELLENT! We visited both islands of New Zealand and every single aspect of our trip went without a hitch. If you ever get a chance...use Kylie!
Reply from LOCO Journeys 2023.12.03
Thank you so much Jill it was a pleasure to help you with your New Zealand rail journey! Thank you for taking the time to write your review. All the best, Kylie.
Rohan Oliver
Rohan Oliver
2023.10.14
Kylie was so incredibly helpful, the itinery was awesome, all tourist attractions and accomodation was of a very high level, the train trips were breath taking, and service on the trains was brilliant, we would definatly do these trips again , and certainly book with Kylie again, highly recomended
Reply from LOCO Journeys 2023.11.06
Thank you so much for taking the time to leave your review Rohan - I'm very grateful for your kind words. Catch you next time! Kylie :)
Elaine Atkinson
Elaine Atkinson
2023.09.11
Kylie has been amazing with her organsion and coordination of my holiday in NZ next month. Thank you Kylie - above and beyond. Elaine (Australia)
Reply from LOCO Journeys 2023.11.06
Thanks Elaine - that's very kind of you. Kylie.
Mike Best
Mike Best
2023.06.05
We had a wonderful trip to New Zealand thanks to Kylie at LOCO Journeys. It was our first time in NZ so we needed someone who knew the place. Kylie was fantastic, so helpful and responsive. Can't wait to use her again when we next visit!
Reply from LOCO Journeys 2023.12.03
Lovely to read your review Mike and thank you for your generosity. Thank you.
lesley wallis
lesley wallis
2023.05.13
We have recently returned from our New Zealand holiday which included travelling on the Northern Explorer, Interislander ferry, Coastal Pacific and Tranz Alpine trains organised by Kylie of Loco Journeys.The train and ferry travel worked perfectly especially as I'd had a fall and was on crutches, all staff were very helpful. Our hotels were the excellent MSOCIAL in Auckland where I unfortunately had the fall ,(entirely my fault) The young staff gave immediate first aid and called the paramedics . On my return from hospital they continued to monitor our needs and provided ice packs. It also had an excellent restaurant. The Ridges hotel in Wellington was also good with a nice restaurant. We decided to change our final hotel which was in Christchurch to be closer to the airport. Kylie understood our reason for this and happily booked us into the excellent Commodore Hotel. When we checked in, the receptionist noticed my crutch and gave us a ground floor room which had a bathroom with disabled facilities. Again the restaurant and staff were very good. We cant fault Kylie , she arranged everything we wanted for the train part of our holiday. It was also very helpful to talk to her via WhatsApp as we live in the UK. We recommend booking with Loco Journeys, you won't be disappointed. And a very big thank you to Kylie.
Reply from LOCO Journeys 2023.05.15
Thank you so much Leslie, it was a pleasure to create an exciting NZ train itinerary for you and Leonard. You had an amazing attitude to keep on and continue with your trip after such a fall. It is great to get your feedback and I hope you will both have some wonderful memories of your trip. All the very best, Kylie
Douglas Keene
Douglas Keene
2023.04.23
I’m delighted to strongly recommend Kylie and locojourneys for arranging travel in New Zealand. We arrived for 3 weeks in early April, planning to make our own reservations as we went along, but quickly learned many modes of transportation were very limited or unavailable. A friend recommended Kylie and she was enormously helpful. She put an itinerary together promptly with several options. I found her to be very responsive as questions occasionally arose. We were very favorably impressed and would advocate for her services to anyone seeking assistance for touring in NZ.
Reply from LOCO Journeys 2023.04.23
Thank you so much for your kind words Douglas. It's been a pleasure being able to help you enjoy your New Zealand holiday.
Sally
Sally
2022.12.01
We recently had a superb time in the South Island. It was all arranged by Kylie and went really well. She arranged the motels/ hotels all the trips and train rides. It was so good to be able to speak to her on the telephone even with the 13 hour time difference. She couldn’t have done any more to help and make our trip a holiday of a lifetime. We would not hesitate to use her again. Thank you so much.
Reply from LOCO Journeys 2023.04.23
Thanks so much Sally - lovely to receive your feedback.
Andrew Leigh
Andrew Leigh
2022.07.13
I celebrated my 80th birthday on the Trans Alpine train which runs between Christchurch and Greymouth return. There were 18 of us ranging in age between 15 and 83 and we had a marvelous time; the scenery is magnificent and the train is comfortable and the ride mainly smooth. All our bookings were handled by Kylie Burnett of 'Hello Loco Journeys' and she was most helpful, making a number of changes for us always cheerfully and promptly. Thank you Kylie! I can't recommend the whole experience from booking to journey highly enough. Andrew Leigh
Reply from LOCO Journeys 2022.07.17
Thank you so much Andrew, it was a pleasure to organise your birthday booking. And what a bonus to have the snow on the ground at Arthur's Pass. Take care and I hope to work with you again in the future. Kind regards Kylie
Kate Abraham
Kate Abraham
2022.05.22
recommends
Exceptional service by Kylie. Thanks so much for arranging our New Zealand holiday.
Kylie Burnell
Kylie Burnell
2022.04.13
[Posting on behalf of a customer who does not have a Google account]; We have dealt with Kylie Burnell from LOCO Journeys over the last 2 years which, I must say, owing to COVID has been a very trying and difficult time for all of us world wide. We tried to book on the Trans Alpine train Christchurch to Greymouth return last year for a family experience, but New Zealand rail cancelled the departures. We have come back to Kylie again this year wanting to book for our family of 17 in the July school holidays. No easy task for Kylie as with 9 grandchildren, some at University and most at primary school, plus adults working business schedules etc, I think I just about drove her crazy. However, I have never met a more accommodating, patient and lovely tour operator. Kylie has been totally outstanding and understanding in all ways. Finally after many changes from us, she has patiently re-booked again and again and now we are bound for Greymouth for a wonderful family trip in July. Many thanks to you Kylie at LOCO Journeys. You are a star ⭐️ Jan Ford and Family
Reply from LOCO Journeys 2022.04.13
Thanks so much Jan!
Mike Shëehan
Mike Shëehan
2022.04.06
recommends
We have just booked a full holiday with LOCO Journeys for the first time for a family of 4, and it definitely won't be our last time using them! Nothing was a problem, it was all booked super quick, Kylie was a pleasure to deal with, and now we are massivel excited to get underway in September to experience something new. Wahoo! Thanks LOCO!
Reply from LOCO Journeys 2022.04.06
Thank you so much for your comments Mike. It means a great deal. We hope you have a great trip! :)