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Reviews ( 498 )
J O
2023.12.12
Incredible Flavours, Great Service and Very Clean
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Debbie O'D
2023.12.10
The worst Indian meal we have ever had, it was a disgrace, to start with the Poppadoms were not fresh, the relishes were awful, salad was tasteless chopped lettuce and onion, Raita was yellow, tasteless and stale, the mango chutney was not good at all!! The next course was mixed kebab, it was horrible with some lettuce thrown into the bottom of a dish and 2 cubes of chewy lamb, 2 cubes of tasteless dry chicken and a sheek kebab, then to top off a disastrous meal, the main course arrived, this was an absolute disgrace, the worst curry I have had in my life, it was supposed to be chicken madras which consisted of a watery sauce that hadn't been spiced at all, the chicken was dry and plain with no spices or herbs whatsoever, I took one taste of it and sent it back!!! Needless to say I will never be going back to the Kashmir Indian Restaurant in Christchurch.
Continued:
Just to clarify the owners reply, we are not liars just truthful honest people wanting a decent Indian meal, we spoke to the waiter with our complaint and he took the madras meal back to the kitchen to show the chef, then returned saying the chef was very sorry and proceeded to refund a portion of the bill, also to clarify we didn't book a table, we called in at 6pm on 14th November 2023 and asked if they could fit us in on a table for 2, the waiters reply was yes and he proceeded to give us a menu.
I take offence to being called a liar, this just proves to me that you are very rude and have very poor management skills!!
A word of advice, accept criticism from your customer's, they are your bread and butter, take their comments on board to improve your business, to drive them away by being rude is not a good business strategy!!
Hi Deborah, Thanks for the review.
I am really sorry you didn't enjoy our food, you must have been part of one of the groups we have had this week as I don't have any bookings under your name but i do have a few concerns;
1. The popadom don't come with a raitha, its mint sauce which is yellow and the onion salad does not have lettuce in it.
2. The mixed kebab comes with a Onion Bhaji which I assume was ok and 3 pieces of chicken and lamb.
3. You never mentioned anything to our staff at the time and we are alway happy to re-cook food or change anything, no food was returned back to our kitchen yesterday or any day this week. Also when the servers ask if the food is ok this generally means raise any concerns, which none were.
4. You had most of the food, would say approx 80% according to the camera above you head (I reviewed all the footage this week on anyone that ordered the named dishes)
I really don't understand people that wont say a word, eat most of the food and then rewrite up a fairy tale online. You either visited another restaurant or are just lying.
Have a great Christmas and New years but I don't think Santa will be giving you a present this year.
Foodie_Traveller
2023.12.10
Verified
THE WORST INDIAN MEAL I'VE EVER EATEN
The worst Indian meal we have ever had, it was a disgrace, to start with the Poppadoms were not fresh, the relishes were awful, salad was tasteless chopped lettuce and onion, Raita was yellow, tasteless and stale, the mango chutney was not good at all!! The next course was mixed kebab, it was horrible with some lettuce thrown into the bottom of a dish and 2 cubes of chewy lamb, 2 cubes of tasteless dry chicken and a sheek kebab, then to top off a disastrous meal, the main course arrived, this was an absolute disgrace, the worst curry I have had in my life, it was supposed to be chicken madras which consisted of a watery sauce that hadn't been spiced at all, the chicken was dry and plain with no spices or herbs whatsoever, I took one taste of it and sent it back!!! Needless to say I will never be going back to the Kashmir Indian Restaurant in Christchurch.
Michael F
2023.12.10
Verified
Wow....give it a go. Will not disappoint.
Lovely people. Very attentive. Great food and great service. One of the best currys I've ever had. Hot and tasty. Highly recommended. Wish they were in my home town. Will definetly be back one day.
Rob Crabb
2023.12.03
Great meal, best Indian we've found in the area
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Stella E
2023.12.01
Verified
Highly recommended
Fantastic food, so delicious, fantastic service, beautiful restaurant, reasonably priced. highly recommended 🙂
janicemg
2023.12.01
Verified
Never disappointed
Food was excellent as always, lovely atmosphere and great service. This is a small restaurant with lovely atmosphere. Never disappoints.
Peter West
2023.11.29
The best Indian meal I have had for a long time. A restaurant that concentrates on good food rather than over-egged decor.
Michael B
2023.11.12
Verified
Dinner
Good food & service , first time we visited, very busy restaurant, food was very good, was within walking distance to us,
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Kirsty ;
2023.10.14
Verified
Best curry for miles!
Great little restaurant. The curry is the best around, so fragrant and full of flavour as well as expertly cooked. The service is friendly and always with a smile. Lovely atmosphere! Will keep.coming back for our curry.
Daniel G
2023.10.06
Verified
Definitely return in the future
Having seen yhe reviews on TripAdvisor for here we thought we would give it a go. On arrival the staff were accommodating and friendly. The food was really nice and the service was great. The price seemed really good value for money. We will definitely be back next time we are in the area.
MrOrganist
2023.10.05
Verified
Really Excellent
I was staying at the Premier Inn, up the road, and dropped by at about 8:45. The kitchen was knocking out food for delivery but the restaurant was empty. I got friendly service and cold Cobra. I had a prawn Puri and a lamb dhansak with a naan. I have lost count of the number of times I have had these dishes around Europe, but the Kashmir's offering was really excellent. I couldn't fault it.
Kirsty Bowling
2023.09.30
First time eating at Kashmir and can honestly say, it is the best curry in the area, and I've tried a few! They accommodated us very last minute on a Friday night and the service was friendly, fast and with a smile. The atmosphere was relaxed and food just amazing, especially the new vegan options and fake lamb dhansak! 😋
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Jane harbert
2023.09.27
The food is excellent here. Good service too.
Martin Price
2023.09.26
Ian_Frampton
2023.09.26
Verified
Kashmir Restaurant Superb! 🤩
We had an absolutely wonderful meal! The service, staff and atmosphere was so comfortable and the entire experience was superb. We would thoroughly recommend. The entire meal was easy to choose and help from the staff with particular choices of curries was great! The taste was phenomenal! We have eaten in many Indian restaurants over the years - this was the best and worth every penny. Thank you! 😊
Sara C
2023.09.17
Verified
Really excellent food
This tucked-away restaurant is a modest looking place, but the food is terrrific and good value. We paid around £25 per person and were almost embarrassed at the quantity of food we ordered but it was so delicious everything got eaten with lots of appreciation. The night we were there (a Friday) so were a crowd of 'lads' who were having a great time but literally at the top of their voices so we couldn't talk, which was a shame. The staff are very obliging and nice and specially brought in some recipes we especailly asked for as our daughter's birthday treat. Having discovered the Kashir we shall go again and often but on quieter times in the week.
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G S
2023.09.09
Verified
Spam Merchants !
Warning! If you order a meal for collection online they will add you to text and email mailing lists, Foods ok but why spoil it by sending spam offer of discounts on food! Are you that desperate for business? Well you’ve lost my business now!
Lee Court
2023.09.08
I've been going to Kasmir for more than 35 years. Food still amazing, service still brilliant and still great value for money.
Karen
2023.09.05
Verified
Enjoyable
Vey welcoming prices reasonable food excellent chicken in the tikka masala and balti very tender nann bread light and fluffy coconut rice very tasty