Heromaid

www.heromaid.com

Heromaid Reviews

EXCELLENT rating
4.8
24 reviews Verified
Heromaid
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Reviews ( 24 ) 4.8

Vincent DeLuca
Vincent DeLuca
2024.11.11
Reply from Heromaid 2024.11.11
Thank you for your 5-star rating, Vincent! We're glad to know you had a great experience with us. Your support means a lot!
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Sophia Salim
Sophia Salim
2024.11.09
Heimi was amazing! A job well done
Reply from Heromaid 2024.11.09
Thank you for your wonderful feedback, Sophia! We're thrilled to hear that Heimi made such a positive impact. We appreciate your support and look forward to serving you again!
nayab khan
nayab khan
2024.11.09
Not a good experience at all Charged me $436 for deep cleaning for a small 2 bed and 2 bath and didn’t even do a standard cleaning job 1. Didn’t dust or wipe bedroom side tables and the dresser + mirror 2. Didn’t dust the living room area at all 3. Master bathroom sink had old marks of toothpaste that were missed (not sure if they even washed the sink or just did a quick wipe) 4. Vacuum was not done right, still found little pieces of small Halloween candy on the floor Kitchen area wasn’t wiped properly, a lot of things that are covered in standard cleaning were missed. I was excited to book them after reading their reviews here, but the experience wasn’t good at all. We tipped the workers very well afterwards too so it was extremely disappointing to see how the job wasn’t done right
Reply from Heromaid 2024.11.09
We're very sorry to hear about your experience, Nayab. Your feedback is invaluable, and we take your concerns seriously. We will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention, and we apologize for the disappointment caused.
Seren Se
Seren Se
2024.11.07
Had Heimi today, great job! Super attentive to detail and very personable. I hope to have her assigned to me again in future cleaning appointments.
Reply from Heromaid 2024.11.07
Thank you for your wonderful review, Seren! We're thrilled to hear that Heimi provided you with excellent service. We look forward to having her assist you again in your future appointments!
Atussa Simon
Atussa Simon
2024.10.17
Ena’s team helped clean my house today. They did a good job cleaning the bathrooms and kitchens and took extra care to do detail work which is appreciated.
Reply from Heromaid 2024.10.17
Hello thank you for the feedback, we greatly appreciate it showing our team's effort in what they do. We hope to service you again soon!
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Akshata Athawale
Akshata Athawale
2024.10.17
Ena was very helpful and did a very thorough job of cleaning the house
Reply from Heromaid 2024.10.17
Hello thank you for the feedback, we greatly appreciate it showing our team's effort in what they do. We hope to service you again soon!
Maggie Hu
Maggie Hu
2024.10.11
Requested deep cleaning. They did a great job.
Reply from Heromaid 2024.10.12
Hello Maggie, Thank you for your positive review! We appreciate your feedback
Alvin Ng
Alvin Ng
2024.10.11
Reply from Heromaid 2024.10.13
Hello thank you for your positive review, We appreciate your feedback
Jeni Toole
Jeni Toole
2024.09.28
Reply from Heromaid 2024.09.28
Hi Jeni, Thank you for your positive review!
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Corbin Jackson
Corbin Jackson
2024.09.25
Great service! Martha and Giovanni were great. Very efficient!
Reply from Heromaid 2024.09.27
Hello Corbin Jackson, thank you for the feedback, we greatly appreciate it showing our team's effort in what they do. We hope to service you again soon!
Micaela Nienaber
Micaela Nienaber
2024.09.23
Astrid came just about on time for the appointment. She did all the cleaning I requested and everything was spotless.
Reply from Heromaid 2024.09.24
Hello Michaela Nienaber, thank you for the feedback, we greatly appreciate it showing our team's effort in what they do. We hope to service you again soon!
Munni Krishna
Munni Krishna
2024.09.21
Heidi did great!
Reply from Heromaid 2024.09.24
Hello Munni Krishna, thank you for the feedback, we greatly appreciate it showing our team's effort in what they do. We hope to service you again soon!
wfz1125
wfz1125
2024.09.20
Reply from Heromaid 2024.09.24
Hello wfz1125, thank you for the feedback, we greatly appreciate it showing our team's effort in what they do. We hope to service you again soon!
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Megan Zhao
Megan Zhao
2024.08.18
Lizeth cleaned quickly. She is very nice. We would love to have her back again.
Reply from Heromaid 2024.09.09
Hi Megan Zhao, thank you for the review we always greatly appreciate the detailed feedback to show our team's efforts in what they do, and we hope to service you again in the future!
Tao Feng
Tao Feng
2024.08.18
Reply from Heromaid 2024.09.09
Hi Tao Feng, thank you for the review we always greatly appreciate the detailed feedback to show our team's efforts in what they do, and we hope to service you again in the future!
Stanley Tack
Stanley Tack
2024.06.19
Astrid did a fantastic job today. Arrived punctually and did a thorough job.
Reply from Heromaid 2024.06.19
Thank you for the great review and the feedback to show our teams effort! We hope to service you again, thank you.
Mal Dee
Mal Dee
2024.06.17
Astrid came and did a fantastic job doing a deep clean on our home. she was efficient and managed to get things gleaming like we haven’t been able to accomplish in a while. Thank you!!
Reply from Heromaid 2024.06.17
Thank you for the great review and the feedback to show our teams effort! We hope to service you again, thank you.
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Shalaka T
Shalaka T
2024.06.14
Sending this review for Astrid as she was resent by heromaid to readdress some cleaning issues I had She was really good, and worked quite hard, detailed, would definitely ask for her again.
Reply from Heromaid 2024.06.14
Thank you for the great review and the feedback to show our teams effort in what they! We hope to service you again, thank you.
Paula Zenti
Paula Zenti
2024.06.01
Astrid was amazing!! She was efficient, on time, nice, and respectful my valuables. I highly recommend her! My oven and kitchen has never been so clean. She also made a beautiful flower for my too!
Reply from Heromaid 2024.06.01
Thank you for the great review and the feedback to show our teams effort in what they! We hope to service you again, thank you.
Esra Mutlugun
Esra Mutlugun
2024.05.31
Reply from Heromaid 2024.05.31
Thank you for the positive review!