I had such a great experience with Hattons Cycle Umhlanga. From the very first call, their communication was clear and professional, and the bike was delivered exactly on the agreed date and time. They were flexible and accommodating, not only with a small misunderstanding about delivery fees, but also with my delivery date request when I asked them to hold off a day for a special occasion. What really stood out for me was the thoughtful extra touch they added when delivering the bike, which made the whole experience even more special. On top of that, the price was excellent, and their special deal was a real catch. I couldn’t be happier with both the service and the product. Highly recommended!
5 star service from Mbongeni
Bought a bicycle online through Hattons Umhlanga. The process was easy and Hattons fulfilled their obligations well. I dealt with Mbongeni who was proffesional and courteous at all times. The bicycle was delivered as promised. Will definitely recommend them to my friends.
Fantastic Service at Hattons Cycles in Umhlanga!
I recently visited Hattons Cycles in Umhlanga, and I couldn’t be happier with the service I received! The team was incredibly efficient, friendly, and highly knowledgeable in their trade. They fixed my son’s bicycle without any issues, and their attention to detail was truly impressive.
What stood out most was their professionalism and genuine care for their customers. They took the time to explain everything clearly and ensured the job was done perfectly. If you're looking for a reliable, skilled, and trustworthy bike shop in Umhlanga, I highly recommend giving Hattons Cycles a try—you won’t be disappointed!
5/5 stars – will definitely be returning! ⭐⭐⭐⭐⭐
Reply from HATTONS CYCLES UMHLANGA
2025.04.16
Wow—thank you so much for the fantastic review! 🌟 We're thrilled to hear that you had such a great experience at Hattons Umhlanga. It means a lot to us that our team's efficiency, friendliness, and expertise made a positive impression. We’re especially glad we could help with your son’s bike and that you felt well taken care of throughout the process. Your recommendation truly means the world to us. Looking forward to welcoming you back anytime.
This was one of my most pleasant experiences in purchasing a product, they answered al the silly little questions I had, with a smile, it took me a month to make up my mind and they were patient with me all the time. Thank you Kayle for your amazing service. I cant wait to go on a ride this weekend. 😀
Time and time again I’ve had to purchase bicycle spares , equipment and other items and Hattons Umhlanga continually give me the best service and the best prices. Being from inland with minimal bike shops they are exceptional when it comes to communicating and organizing delivery of my items. They really are 5 star.
I went to Hattons Cycles Umhlanga today, looking for something specific for my bike. I dealt with a lady who knew exactly what I was looking for and helped me choose the correct GPS for me and my wallet. Very happy with customer service and quality of products bought. Will highly recommend them to anyone, they have got a customer for life!
Reply from HATTONS CYCLES UMHLANGA
2022.01.06
Good day James, thank you for your feedback. We Glad to be of assistance to you and your shopping experience was a great one. See you soon and hope you have a wheelie great year ahead.
I recently bought a SIGNAL 29" S940 2021 from the Ballito branch and I am very happy with my purchase, I was advised to replace the normal brakes with hydraulic brakes. I already did just over 25 km up and down hill and I am very pleased. Highest elevation gain 188 m.
Reply from HATTONS CYCLES UMHLANGA
2021.12.13
Hi Magdelize, thank you for your support and feed back. We glad that you are loving your bike. If you needing any assistance in the future please feel free to contact us. Enjoy!