Reply from Lockhart Cadillac of Greenwood2023-09-28
Hi, Shiann. Your feedback is highly appreciated. Thank you for the review!
Prompt friendly service every time. Work is efficient reliable expertly done. Updates were provided whilst I waited. My car was taken to car wash as final touch on excellent work . Ryan and Kimmie ( hope I got that right) were patient and informative throughout the whole process. Been with this company almost 9 years now and I am a very satisfied customer.
Reply from Lockhart Cadillac of Greenwood2023-09-26
Hi, Elizabeth. We appreciate the kind words and are glad we could provide you with a positive experience!
Could not ask for a better experience. These people are true professionals. Their "annual check" was more thorough than I have ever had; the new setting is handsome, making waiting a true pleasure; the personnel is knowledgeable and friendly.
Reply from Lockhart Cadillac of Greenwood2022-11-07
Thank You for the 5 Star review.
Trevor was attentive and professional. He picked up the slack when the finance person was on lunch. He got us in and out quickly and with a good used car that got us home safely almost two hours away. We were totally pleased with the car. It was cleaned for us before we left, tires and brakes and battery and cables all looked fairly new. Engine and interior were clean. The only negative thing I have to say is there was no spare tire in the well which will cost less than $200 to replace. Other than that, we had a perfect experience! Thank you for your efforts Trevor! We’ll definitely keep you in mind in the future!
Reply from Lockhart Cadillac of Greenwood2023-09-12
Hi, Tyrone. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Lockhart Cadillac of Greenwood and would love the opportunity to improve. Please get in touch with us at (317) 300-5609!