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Reviews (37)
High Impact Property Investments
2022.03.22
I really enjoyed working with Jeannie. She’s a gold mine of value and I always get really great insights from her.
Hi Dionne. Thank you for leaving a great review. Since we've partnered with Free to Shine, an organization that protects girls at risk from being trafficked into the commercial sex industry in Cambodia, we are donating a week of safety and education because of your positive review.
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Dan Rawlings
2022.03.17
Fantastic, attentive, bookkeepers.
Jo is also very patient which is important for someone as ridiculously slow to respond to questions as me!
Hi Dan. Thank you for leaving a great review. Since we've partnered with Free to Shine, an organization that protects girls at risk from being trafficked into the commercial sex industry in Cambodia, we are donating a week of safety and education because of your positive review.
Ron Simpson
2022.03.17
Been a fabulous 2 years of support with Cloud 9 Strategic! Communication and supports are beyond expectation and the team are always responsive to queries.
Hi Ron. Thank you for leaving a great review. Since we've partnered with Free to Shine, an organization that protects girls at risk from being trafficked into the commercial sex industry in Cambodia, we are donating a week of safety and education because of your positive review.
Sue Binney
2022.01.24
Positive
Professionalism
Quality
Responsiveness
Value
I have no idea how to quantify the value of this service - it is certainly far in excess of the fee! Working with the Cloud 9 team purely for strategy makes me focus on the opportunities that have previously slipped past me. We get so busy with the day to day running and growth in a business that the obvious is often hidden. It sure was with my business. 45+ staff and operating over three states meant a constant pressure for the answer for this moment's issues. Time with Jeannie secured that respite that was needed to see a better way and the result has been huge gains in profitability over 100% in under three months. Ecstatic with the outcome.
Thank you so much Sue. This is what gets me out of bed in the morning. And perhaps keeps me up at night lol. I love seeing our clients Thrive. Here's to more sucess. Up and onwards.
And since we've partnered with Free to Shine, an organization that protects girls at risk from being trafficked into the commercial sex industry in Cambodia, we are donating a week of safety and education because of your positive review.
Pacific water technology
2021.12.16
Positive
Professionalism
Excellent support to my business, and very helpful staff
Hi Helmut. Thank you for leaving a great review. Since we've partnered with Free to Shine, an organization that protects girls at risk from being trafficked into the commercial sex industry in Cambodia, we are donating a week of safety and education because of your positive review. :)
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Annette O'Brien
2021.09.02
Positive
Professionalism
Quality
Responsiveness
Value
We've been working with Jeannie and the team at Cloud 9 Strategic for a couple of years now. At first they got us all caught up (and they were recommended by our accountant). After that they kept us on track and still continue to do so. Then they reached out to see if we'd like to get strategic, which is where the magic really happened. We feel really supported in every part of our business and highly recommend Jeannie and her team for any strategic business advice as well as day to day bookkeeping. We don't know what we would do without the Cloud 9 Strategic Team.
Kirsten Aspin
2021.08.30
We've been with Cloud 9 Strategic for around 6 years. They've been a great help in terms of keeping us on track with the day to day bookkeeping. A year ago I did a free game plan workshop with Jeannie and decided to get strategic. Since we started down that path, 12 months ago, I've increased my revenue by 70% and my profit by 50%. Jeannie and her team go way beyond the numbers to actually help your grow your business. Even though I owned my own business I always said to people that although I knew I was good at my job I was not good at the admin and running the business. BUT now I never say that. I finally feel in control and I have direction and the skills to get me there. I still have lost moments and times where I question myself but when that happens I always have their help which gets me back on track quickly.
When I have questions and/or during our monthly meetings, they not only show me the numbers to help me make good decisions but they give me strategies with how to move forward.
The knowledge I am gaining from Jeannie and her team has been an absolute game changer for my work and personal life. I could keep writing and writing as I am pretty passionate about the transformation that my business has gone through due to Cloud 9's help. Truthfully, my business could not run without them. They are incredibly knowledgeable, supportive and brutally honest :) Which is what I need. I can't recommend them highly enough. Thank you Jeannie! Thank you Jo! and thank you to everyone at Cloud 9 -- Kirsten X
Wow, thank you so much Kirsten and congratulations on showing up and taking massive action.
Marty Ardagh
2021.08.26
Positive
Professionalism
Quality
Value
We started working with Jeannie and the team at Cloud 9 only about 5 months ago and our progress has been phenomenal. They've helped us identify all the pain and implement solutions. Their bookkeeping services are top notch and their strategy services are just game changing. They're exactly what we needed and the results we're getting speak for themselves.
Hi Marty. Thank you so much. It's always a pleasure working with you.
Clayton Wood
2021.08.26
Positive
Professionalism
Quality
Responsiveness
Value
We engaged Jeannie and the Cloud 9 Strategic team to help us get up to date on our books. They took the pain and stress away and saved us money too. They handled the ATO as well. After we got up to date they met with us monthly which is their virtual CFO service. This gave us the education and clarity we needed to make business decisions that have helped us grow our sales and profit. Cloud 9 Strategic also helped us improve our cashflow with simple ideas. We're so grateful to cloud 9 for their help and we couldn't do without them.
Hi Clayton! thanks for your review and thanks for being a 5 star client.
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2020.07.24
Positive
Professionalism
Quality
Responsiveness
Value
A very efficient and friendly team😊
Thank you so much for your kind review. I would love to thank you personally but I can't see your name in the Google Review details.
Erika Sierra
2020.07.16
Positive
Professionalism
Quality
Responsiveness
Value
Very efficient, highly recommended!!!
Thank you so much Erika
Michaela Macková
2020.04.08
Very fast, helpful, professional :)
Thank you so much
Craig Vaughan
2020.03.23
Jeannie & Felicity at Cloud 9 have been a great help - I don't know what I'd do without them.
Thanks so much for the lovely review Craig
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Matt Smyth
2020.01.13
Excellent service very professional.
Not easy to find Gold Coast Bookkeeper as committed and responsive as Cloud 9
Thank you so much Matt. Here's to a prosperous 2020!
Grant Doyle
2020.01.12
There is extreme comfort knowing the team at Cloud9 are working in your best interest at every opportunity. They are always available for prompt action, and their expert knowledge with all things accounting and bookkeeping are the best I have seen so far. Very fortunate to have them part of the Execforce team.
Thank you so much Grant. We greatly appreciate you as a VIP client & also the clients who you refer to us. Here's to a prosperous 2020 together.
Julie Soady
2020.01.11
Jeannie and her team have been amazing at helping us set up two business with Xero. They are all so professional, helpful and knowledgable. They took a lot of the stress out of setting out our systems properly. I would highly recommend Cloud 9 to anyone! I can not fault them at all. Thank you so much for everything!
Thank you so much Julie, it's so nice to hear from a Xero Set Up client. We try our best to be very systemized with Xero set ups & ensure they're tailored to the clients needs. Here's to a prosperous 2020 together
Jeff Osborne
2020.01.01
My Bookkeeper on the Gold Coast: Cloud 9 took all the stress out of using Xero for me and make things work. They saved me a bunch with my accountant by preparing everything for them and were always available to do anything extra I needed to run my business. I would highly recommend them to anyone.
Thank you so much Jeff, we love working with you
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Peter Walsh
2019.12.30
This Gold Coast Bookkeeping company definitely checked all the boxes for my business. They helped modernise my company with apps like receipt bank and zero and I am really impressed with there level of service. I highly recommend!!!
Thank you so much Peter, looking forward to seeing you prosper even more in 2020
Dan Maitland
2019.12.30
Really please with the service. These guys are a great Gold Coast Bookkeeper service. Easy communication great knowledge and nothing is a problem
Oh thank you so much Dan. Happy clients are our best measure of service.
Heidi Quatro
2019.01.18
Jeannie was absolutely amazing and helped me so much with Xero.