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Reviews (150)
Castlefan49
2023-09-26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
They are very courteous and professional. They don't try to sell you something you don't need. I have signed up for a maintenance plan with them because I trust what they say.
Thanks Castlefan49. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Chris Schieman
2023-09-22
Positive
Professionalism
Josh- was very pleasant and his technical capability was excellent.
Thank you
Chris, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Bill Niebruegge
2023-09-05
Dear Bill, thank you for leaving a review! We're thrilled to hear you had a positive experience. We look forward to serving you again.
Kate McDonell
2023-09-04
Positive
Professionalism
Quality
Responsiveness
Jeff was educational and professional. Presented options for non-cooling, older ac unit--no pressure--and did a very professional and thorough maintenance/fix.
Kate, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
romer2324
2023-08-28
Positive
Professionalism
Punctuality
Responsiveness
Dear Romer2324,
Thank you for taking the time to leave us a review. We're glad to see you had a good experience.
Brad Miller
2023-08-17
Positive
Professionalism
Punctuality
Quality
Responsiveness
I have had annual routine maintenance/safety checks after purchasing a new HVAC system a three years ago from 5 Star. Each appointment has been a good experience and I feel each tech has been thorough
Brad, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Chase C
2023-08-02
Positive
Professionalism
Punctuality
Value
Chasity did a great job at our HVAC tune-up! She did a throughout cleaning and walk-through of the unit, explained her findings and recommendations, and told us about the 5 Star membership which is an outstanding value for not only HVAC but also plumbing and electric at our home! Five Star lived up to their name and we will absolutely be using them for our home services needs in the future!!!
Hey Chase, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
Adam Brun
2023-07-19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent service. The guy showed up on time. He didn't try to rush through the job, took his time to look into things and used equipment to read actual values instead of guessing. Very friendly and helpful.
Thanks Adam. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Nien Luong
2023-07-10
Positive
Professionalism
Nice job
Nien, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Roger Peters
2023-07-08
Positive
Professionalism
Responsiveness
Chastity was very professional. Took the time to explain each step and what our options were.
Roger, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Justin
2023-07-04
Absolutely amazing service. Our HVAC system died on us and these guys came out to replace it. Entire new system took about 5 hours to install. Jesse and Mark are super professional and nice. The whole process was incredibly simple. Could not be happier!
Justin, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
T O
2023-06-28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
It’s true they really give you that 5 STAR treatment with each service call. I definitely will recommend them for your heating and cooling needs. Our tech Mike really knows how to get your system right for each season. He goes above and beyond. Overall great company.
T O, thank you so much for your Five Star Review. We believe we have great technicians that are knowledgeable and do great work and we are very pleased to hear that Chad went above and beyond to show you Five Star Service. We appreciate your business and we look forward to serving you and your recommendations in the future!
Timothy Bowman
2023-06-25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
These guys are awesome and work hard to work with you. Good value and a kind team.
Hey Timothy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
Cindy Gray
2023-06-03
Excellent and professional service!!
New heating and air conditioning..
Thanks Cindy. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Bill Hahn
2023-06-02
Sasan Taymourian
2023-05-27
Positive
Quality
Very professional, technically proficient.
Sasan, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
jay day
2023-05-16
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
The repair technician was on time, very friendly and certainly knowledgeable. She found an issue with the installation and notified the company and then went to get repair parts and resolved the problem, no charge. This company has been great and I recommend them to everyone!
Jay, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Rachel Wille
2023-05-13
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We started up our a/c unit in the recent “heat wave” and had zero cold air blowing. I was able to get a same day appointment. My husband is completely blown away by the service we received. Friendly technicians, very knowledgeable, and super helpful. We would reco this company to anyone who is looking for one!
Rachel, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Jeffrey Wickizer
2023-05-02
Rob Bailey
2023-04-21
Positive
Professionalism
Quality
Value
I had a great experience with the replacement of our home HVAC system. The installers did a great job. The AC works great, just in time for a decent period of hotter weather. I'm confident furnace will work well come winter.
October 18th 2022 update with this exceptional company.
Just had the seasonal furnace tune up today. It went smoothly and the technician was top notch. I will continue recommending this top notch company.
Today, our HVAC tune up was performed. It went smoothly and was well within schedule window. As usual, I strongly recommended this company.
Rob, thank you for choosing us for your HVAC needs and thank you very much for your Five Star Review. We believe that we have great technicians that are highly skilled and do great work. We are very pleased to hear that we could go above and beyond to show you Five Star Service. We appreciate your business and we look forward to serving you in the future!!