Brooklyn Oak Dental Care

www.brooklynoakdental.com

Brooklyn Oak Dental Care Reviews

EXCELLENT rating
4.8
170 reviews Verified
Brooklyn Oak Dental Care
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Reviews ( 163 ) 4.8

Christina Fratto
Christina Fratto
2024.07.31
My smile has been an insecurity of mine for over 10 years. I booked an appointment for a consultation for some dental bonding for natural gaps I had and Dr Muhammad changed my smile in 1 hour! I couldn't believe the results and she has completely changed my confidence! Forever grateful! Amazing staff, friendly, pain free, informative, could not have been more lucky to find them! A rarity. 🙏🏽
Reply from Brooklyn Oak Dental Care 2024.07.31
We are so happy to hear you have renewed confidence! Thank you so much for sharing your experience.
Sally Krause
Sally Krause
2024.04.05
A painless delightful experience A crown was replaced. .
Reply from Brooklyn Oak Dental Care 2024.04.08
Thank you for taking the time to share your experience!
Kishore Doddi
Kishore Doddi
2024.04.02
A month after making an appointment and many communications to schedule my appointment, Brooklyn Oak told me they don’t work with my insurance (BCBS). What a colossal waste of time.
Reply from Brooklyn Oak Dental Care 2024.04.02
Many patients with BCBS insurance choose to see us and are willing to pay out of pocket for care since BCBS reimburses them for the visit directly. This is actually of benefit for our patients because it allows us to continue our high level of care which includes quality materials, a highly skilled team and non-rushed cleanings for up to an hour visit. The testament to our quality of care is that most patients in our recare program do not have gum disease and are cavity free. We hope you find a match for your expectations and best wishes!
Melanie Smith
Melanie Smith
2024.03.21
We've been patients at Brooklyn Oak Dental Care for years and we get the best care imaginable. I've lived in New York a long time and I've had other dentists. Dr. Muhammad is incredibly knowledgeable and thoughtful. I highly recommend Brooklyn Oak.
Reply from Brooklyn Oak Dental Care 2024.03.25
Thank you so much for your recommendation!
Nora Sana Roussakis
Nora Sana Roussakis
2024.03.21
Excellent patient care in every way! I love Brooklyn Oak Dental Care because they do functional dentistry and always treat me and my family like family.
Reply from Brooklyn Oak Dental Care 2024.03.25
We strive to provide the best dental care possible, so this feedback means a lot to us. Thank you!
Katie Nave
Katie Nave
2024.03.20
I was a new patient and Dr Muhammad delivered speculative and serious medical information in a very cavalier and cold manner. When I expressed concern and asked for additional info, she was dismissive and insensitive to the situation. It’s unfortunate because her staff was very attentive and kind, but I have never experienced anything like this before.
Reply from Brooklyn Oak Dental Care 2024.03.20
Katie, thanks for your input. I sincerely try my best in every situation to balance information with care and respect and will continue to improve myself. However, I certainly cannot predict or control patient reactions to information. Not every doctor and patient are a good match. I do hope you find a practice that can meet your expectations elsewhere. Best wishes.
Annie Raso
Annie Raso
2024.02.29
Dr. Muhammad and her team are the most amazing providers of dental care! She has an incredibly high level of care and attention to detail, considers the whole body in her dental treatment, and is a true artist when it comes to cosmetic dentistry. Her team of dental hygienists and assistants are all extremely kind and talented, and it's always a joy to visit their office!
Reply from Brooklyn Oak Dental Care 2024.02.29
Dearest Annie, your words mean so much to us! Thank you so much. We are so lucky to have you as a patient!
Alex Hummel
Alex Hummel
2024.02.06
Extremely friendly and knowledgeable staff. Overall very pleasant experience - will be returning!
Reply from Brooklyn Oak Dental Care 2024.02.08
Thank you so much! It was a pleasure having you!
Shyda Hoque
Shyda Hoque
2023.11.15
I've been a patient of Brooklyn Oak Dental Care for almost 9 years. I've lost count to be honest. I just finished another cleaning with Jill and saw Dr. Muhammad today. I have followed them at different locations and am so grateful for their practice. Their offices are always clean and the staff is so friendly. Dental work can be so intimidating but Dr. Muhammad makes you feel comfortable. Brooklyn Oak Dental is always up to date with new technology. I think anyone would be comfortable as a patient here and glad I have been for so many years.
Reply from Brooklyn Oak Dental Care 2024.04.02
Thanks so much!
Thabiso Mjebha
Thabiso Mjebha
2023.10.11
recommends
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Herschel Garfein
Herschel Garfein
2023.10.02
Fantastic dental practice. They booked me in quickly for an emergency procedure. My visit started right on time. Dr. Muhammad is excellent, explained everything as she went along. Literally zero pain. Zero. The staff very helpfully filled out their part of my insurance form, and I was able to leave the office with everything I needed for my insurance company. Highest recommendation.
Reply from Brooklyn Oak Dental Care 2023.10.03
Thank you so much! Its always a pleasure having you and we are so glad to help!
Alyssa almodovar
Alyssa almodovar
2023.09.27
Amazing service, I have the the worst fear of needles DIDNT feel a pinch! Super high technology awesome staff and great doctor. My filling looks so natural you won’t be able to tell I had any work done on it. Thank you so much Dr.Muhammad
Reply from Brooklyn Oak Dental Care 2023.10.03
Thanks so much!!
Suzanne Gilchrest
Suzanne Gilchrest
2023.06.20
Reply from Brooklyn Oak Dental Care 2023.10.03
Thank you!
Rosie B.
Rosie B.
2023.06.14
I am writing this review as a public service. I called Dr. Muhammed's office last year and spoke to Robin, who quoted a price of $475 for a cleaning, x-rays and an exam. I booked an appointment. Most of the appointment was getting x-rays. When I saw Dr. Muhammed, she said I needed to see a periodontist for a deep cleaning, and she performed an exam. Aside from gum recession, she said everything else was fine. Since she did not do a cleaning, they charged me $250 for the visit, but issued an invoice that was over $600 for x-rays and an exam. An inflated invoice with a credit applied so that the balance was $250. The fact that they issued an invoice that was much higher than the quoted price, but for fewer services, is suspect. Two days later, an abscess developed on my gum. When I went back, Muhammed said there was a shadow on my x-ray and that I needed to see an endodontist for a root canal because there was an infection. She left the room immediately and I asked Jill, the hygienist, if I could see the x-ray. The one Dr. Muhammed was referencing was an old x-ray from 2019, not one of the many recent x-rays she took. When I asked why she was looking at a 3yr old x-ray, Jill pointed out that the root was cut off in the x-ray they took of that tooth. When I called Muhammed later to ask why she told me everything was fine when I had an infection, and why she was looking at an old x-ray, she said, in a defensive manner, people make mistakes. She also said she was trying to be positive when she said everything was ok. When I questioned paying for x-rays that were not useful, she said there was nothing wrong with the x-rays but that she would give me money back. I followed up requesting a refund and she said she would issue a refund for the exam but not the x-rays. She did not keep her word. I disputed the entire charge with Amex and they credited me $250. Subsequently, I had to pay for all new x-rays.
Reply from Brooklyn Oak Dental Care 2023.06.15
I truly wish you the best in the future, and hope you find resolve to your oral health needs elsewhere. To add to your PSA: for anyone who does not appreciate honesty, who undervalues a comprehensive yet conservative approach, who dislikes paying for services rendered and does not appreciate courtesy discounts, who chooses to blame long pre-existing problems on others and expects providers to have a “crystal ball” to predict things: please find a match for your expectations at another practice. Otherwise, my awesome team and I will be here striving to do our best as always. Thank you and take care.
Iliana Cepero
Iliana Cepero
2023.03.17
The best dental office in the city! I have been their patient for almost 10 years and their services have always been extraordinary. Dr. Muhammad will tackle the root cause of your dental problems and work hard on them. The staff is also caring and friendly and Fran is absolutely AMAZING!!!
Reply from Brooklyn Oak Dental Care 2023.06.14
Thank you so much :)
Ardit Marku
Ardit Marku
2023.03.07
I highly recommend Brooklyn Oak Dental, Dr. Muhammad is the best, very professional and gentle, also great team they all so friendly.
Reply from Brooklyn Oak Dental Care 2023.03.07
Thanks so much! So glad we could help :)
Mohammad Anwar
Mohammad Anwar
2022.12.15
Very clean and friendly environment
Reply from Brooklyn Oak Dental Care 2022.12.21
Thank you :)
Grey Zee Mpontshane
Grey Zee Mpontshane
2022.11.21
recommends
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David Epstein
David Epstein
2022.11.04
recommends
A fun and friendly office! Thank you for being great with kids Brooklyn Oak Dental Care.
Diana Kane
Diana Kane
2022.09.06
Kind, friendly, professional team, and Dr Muhammad is the best. I’ve seen Dr Muhammad since her practice opened, and highly recommend her and the whole crew. Beautiful new space too!
Reply from Brooklyn Oak Dental Care 2022.09.06
Thank you so much! It’s such a pleasure to treat you guys over the years!