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Reviews (60)
Richard Davies
2023-09-18
Very impressed with service. Polite & friendly drivers. Communication & timekeeping was brilliant both ways to / from Southampton.
Hi Richard, many thanks for your feedback - I am always trying my best!
Simon Hunt
2023-09-06
Very efficient, kept you in formed when on way, clean car and friendly driver, could find no fault.
We're thrilled to hear about your positive experience, Simon! We prioritize efficiency and customer satisfaction. Your kind words are appreciated!
Richard Wynne
2023-09-04
Positive
Professionalism
Punctuality
Quality
Value
As always, on time, polite and well driven. we strongly recommend the company and Ramon in particular.
Dear Richard, thank you very much for that - always my pleasure!
Denisa Mika
2023-09-01
They’ve send information where to find the driver and the car and they’ve waited for me. Also there are no hidden chargers.
I will definitely use this service again.
Dear Denisa, we’re thrilled to hear about your satisfactory experience! Your praise inspires us to ensure this standard continually. We look forward to serving you again!
David Crocker
2023-08-14
Dear David, thank you for your feedback. We're thrilled to hear you had a positive experience with us! Your support means a lot. Looking forward to serving you again soon. Best regards.
Adam Turner
2023-07-28
Dear Adam,
Thank you for leaving a review. We're always here to offer unbeatable service. Looking forward to serving you again soon!
Jeff Duval
2023-07-01
Gentle, professional, dedicated; nothing ever too much trouble!...
Highly recommended!!!
Thank you so much for your kind words, Jeff! We're thrilled to hear that our team provided you with gentle, professional, and dedicated service. We appreciate your recommendation and look forward to serving you again in the future.
Santina Baddeley
2023-06-29
paid for meet and greet as it was a late night arrival. No one there, eventually the driver called me saying I should have called him. I was waiting over 40 minutes and really worried. Apparently the driver wasn't given the meet and greet instructions.
Hi Santina, we apologize for the inconvenience you experienced with our meet and greet service. We understand how frustrating this must have been for you. Please reach out to our customer service team so they can address this issue and ensure it doesn't happen again in the future.
Ann
2023-06-27
Thank you, Ann, for your excellent rating! We are glad to hear that you had a positive experience with our company. If you have any further questions or need assistance, please feel free to contact our customer service.
Angela Edwards
2023-06-22
Service was prompt and driver excellent. Only problem was the instruction to meet at car park 2 for pickup, which is a long stay car park. The taxi was actually in the pickup and drop off area, which the driver said is also called car park 2 - well not on the signage!!
Hi Angela, thank you for your feedback. We're pleased to hear that you found our service prompt and our driver excellent. We apologize for the confusion with the pickup location. We appreciate your feedback and will work on improving the clarity of our instructions. Please don't hesitate to contact our customer service if you have any further concerns.
tony Fisher
2023-06-11
Very good taxi and driver friendly
Thank you for your kind words, Tony! We are glad you had a pleasant experience with us.
2023-06-07
Great Service at an excellent price.
Excellent service from Roman our driver. We were picked up on time and taken to Southampton Docks. On our return Roman arrived at Southampton to take us back home without any problems. Excellent price compared to other companies. Would use again without hesitation. Thank you Roman.
Thank you for your kind words, Alan and Sheila! We are delighted to hear that you had a great experience with Roman and that you would use us again without hesitation. We appreciate your feedback!
Richard Wynne
2023-06-01
Positive
Professionalism
Punctuality
Quality
Value
As always, on time, polite and well driven. we strongly recommend the company and Ramon in particular.
Dear Richard, thank you very much for that - always my pleasure!
anthony cheney
2023-05-25
We received excellent service from BHI Airport Cars, departure and pick times for Bournemouth Airport were spot on.
And what a really nice man, Roman was. would not want to use anyone else. Highly recommend.
Thank you so much for your kind words, Anthony! We are so glad to hear that Roman provided you with excellent service. We look forward to seeing you again soon!
Michał Kraszewski
2023-05-21
Hi Michal, thank you for your feedback, appreciate! Hope will see you soon!
Neal Crookall
2023-05-21
Driver very considerate despite difficult traffic conditions
Dear Neal, thank you for your feedback, we do appreciate your patience when traffic went worse as usually. Hope your way to home was all good!
Raymond Verth
2023-05-08
A great service both efficient and courteous. I highly recommend them without hesitation.
Thank you very much, Raymond, always serving with my pleasure!
Fiona Thompson
2023-05-04
I have used OTS on a few occasions and have found them to be punctual, courteous and very good value each time. I am very impressed and will certainly use them whenever in the U.K.
Dear Fiona, thank you for review - always with my pleasure. Just one note: the service provided was by BH1 Airport Cars, not by OTS ;)
Richard
2023-04-22
Excellent service
Thank you for your kind words, Richard! We are glad to hear that you had a great experience with us.
Janette Bennett
2023-04-21
Excellent, prompt service in lovely comfortable cars with friendly drivers!
Highly recommend!!
Dear Janette, thank you for your feedback, appreciate!