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Reviews ( 826 )
Shelley F
2024.11.05
Verified
Family friendly
Family-friendly and accommodating - a close walk to town (museum, Center City, cafes, and restaurants). Nice clean and spacious room (we booked a one-bedroom family unit). We would be happy to stay again next time - thank you for being such great hosts.
Roy
2024.11.01
We have stayed here before. Perfectly positioned next to the Len Lye Art center and restaurants.
Trip type
Vacation
Friends
Roy, thanks so much for the 5 star review. It is the best feeling when the pride we have in our little motel shows to our guests. We looking forward to hosting you the next time you are in New Plymouth. Cheers, Jim.
Heather
2024.10.31
Verified
Great position in New Plymouth
We have stayed here before and every time its great. Perfectly positioned next to the Len Lye Art center and restaurants just over the road. Clean with everything you need. Can recommend the Snug Lounge for dinner. there is also a great coffee cafe under the King and Queen complex over the road. Bets Ruben sandwich I have ever had.
tonilee pattison
2024.10.13
Booked a room hoping to have a nice relaxing night away and my brother dropped my stuff off to my room and the owner took my room key off him and told him to leave, i couldn't get a hold of the office to find out what was happening and was left with no accommodation for the night, when I finally got a hold of the owner the following day, he was rude and belittling and he told me i had to come back with my license, he also took a photo copy of it without my permission too. I only got $100 back in the end even though i didn't do anything wrong. DONT RECOMMEND AT ALL!!!!
This booking made by Tonilee was on behalf another person so they could avoid checking in under their own name. This other person was seen from our car-park security cameras and was removed from site within 3 minutes of them arriving. The key was taken off them & police were informed.
Bella Vista takes the safety & well-being of our guests on-site very seriously, & are proud of the actions we took in this case. We make no apologies, and advise that we would take the exact same action if this happened again.
This review has been reported to Google & we await their decision.
Shim Bramley
2024.10.07
Trip type
Vacation
Hi Shim, thank you for taking the time to leave a review! We're glad you had a great experience and found our location welcoming and clean. We hope to see you again soon at Bella Vista!
Cheers,
Jim & Rachel
Rafaela
2024.09.24
Verified
Exceptional
Linda M
2024.09.22
Verified
Great Location
Our 1 bdrm unit gave us plenty of room, and was equiped with everything needed for our comfort. Our host was friendly and helpful. The location right in the heart of New Plymouth was quiet at night, and perfect for walking to areas of interest.
Kerry
2024.09.15
Verified
Superb
Jasmine
2024.09.01
Verified
Good
☺ Very friendly and helpful staff. An enjoyable stay.
Lesley
2024.09.01
Verified
Would definitely stay again.
☺ Great location close to town but quiet. Very clean and comfortable.
☹ No view but that didnt matter.
Graeme
2024.08.23
Verified
Very good
Mark
2024.08.22
Verified
Exceptional
Mary
2024.08.17
Verified
Very good
Paul Howarth
2024.08.14
Clean and welcoming motel. Daily room service and guest laundry was a plus.
Room was aperfect size for 2 people for a few days
Close to shops, sea walk, museum and eating places.
Highly recommend
Thank you, Paul! We're glad you enjoyed our clean and welcoming motel, and that our location was perfect for your stay. Your recommendation means a lot to us.
Cheers,
Jim & Rachel
Pamela
2024.08.13
Verified
When looking for a place to stay we generally seek a Bella Vista motel.
☺ Great location and great price and friendly staff!
☹ Nothing really.
Evalyn
2024.08.08
Verified
Nice stay, close to shops and restaurant's, beach and mall.
☺ we didnt eat breakfast there.
The room was tidy and clean. No smells, clean bedding. Staff were very accommodating, Good heating plus electric blankets for bed. water pressure good.
☹ We were in room 18. I could hear the cars on the road clearly so maybe window seals need changing. If you are a light sleeper dont get room 18 haha.
could feel a little cold draft coming from under the door but heaters were constantly on and they worked well.
No shower caps 😭
Stuart M
2024.08.08
Verified
one night stay on road trip.
Road trip booking on the day when driving through. Very helpful and friendly host. Clean and comfortable room with coffee making ability. Pricing extremely reasonable for no reservation. Excellent central location. Were allowed to park car in facility after check out to enable art museum visit.
Cushla
2024.08.04
Verified
Perfect location, clean and quiet. Comfy big bed. Friendly helpful staff.
☺ Location, so close to restaurants and bars. But still so peaceful.
Thanks Cushla for the excellent review. We are so pleased you enjoyed your stay, & thank you for mentioning the bed comfort. We look forward to seeing you both again. Cheers, Jim
Daniel
2024.08.03
Verified
Exceptional
David
2024.07.31
Verified
Overall a good stay.
☺ Good central location away from the main thoroughfares. Onsite parking, easy walking distance to town, walkway, museum. Quiet, clean and good service.
Hi David, thanks for the review. We hope you enjoyed New Plymouth & look forward to seeing you again. Cheers, Jim