dårlig service
Havde lejet Town house in Callao Salvaje til 6 personer, via Aqua Vista Tenerife.
Helt igennem en ubehagelig oplevelse. Møjbeskidte solsenge, års Sahara sand og regn var indtørret til en stiv kage. Parasollen var flækket. Et håndklæde pr. Person og et til hvert toilet. Vandhanen på gæstetoilettet hang ned i vasken. 7 pærer der ikke virkede. Vi skulle være der i 18 dage. Ingen rent sengetøj. Ingen ekstra puder tæpper eller lignende. 3 teskeer, tre rødvinsglas.
Det bliver nok temmelig trivielt, men jeg kunne blive ved at berette om hvordan det var. En ting er alle de mangler der var, men for os var det værste, den arrogance og fuldstændige ignorering af os.
Vi er garvede rejsende. Har rejst tre gange om året gennem 30 år og vi har da aldrig fået så dårlig en behandling som hos. Aqua Vista Tenerife.
Reply from Aqua Vista Tenerife
2024.02.20
Dear Piotr,your feedback is important
to us. We apologize for any inconvenience caused by the condition of the terrace table upon your arrival. Maintaining cleanliness is a top priority for us, and we regret that we fell short of expectations in this instance. Your feedback is invaluable, and we will take immediate action to ensure that such oversights do not occur in the future. We appreciate your understanding and hope that despite this initial setback, you were able to enjoy the rest of your stay with us. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for bringing this to our attention.
to us. We apologize for any inconvenience caused by the condition of the terrace table upon your arrival. Maintaining cleanliness is a top priority for us, and we regret that we fell short of expectations in this instance. Your feedback is invaluable, and we will take immediate action to ensure that such oversights do not occur in the future. We appreciate your understanding and hope that despite this initial setback, you were able to enjoy the rest of your stay with us. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for bringing this to our attention.
Hello mindenkinek! Augusztusba voltam Tenerifen es egy baratom ajalasaval felvetem a kapcsolatott a lakas tulajaval, nagyon kedves ,iledelmes,segitokesz volt. Eloszor feltem hogy megint csalodas era mert mar volt ijen !De a csalodas joo ertelemben volt !Gyomyoru lakasok ,nem is tudtam meket valaszam? ,segitokeszek a Tulajdonosok, mindenben.Latszik hogy profik!Csak ajalanni tudom! En es a csaladom bisztos visza fogok menni Hozajuk! Koszonom a vendeglatast !🙏
Reply from Aqua Vista Tenerife
2023.10.03
Örülök, hogy Tenerifén pozitív élményeid voltak, és hogy a lakások és a tulajdonosok is olyan kiválóan teljesítettek! Nagyon jó hallani, hogy ajánlanád őket, és örülünk, hogy vendégül láttak. Reméljük, hogy a jövőben ismét élvezheted a vendégszeretetüket és a gyönyörű környezetüket. Köszönjük, hogy megosztottad a tapasztalataidat! 🙏
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I recommend this travel agency for the seriousness and professionalism they demonstrate any time I travel with my family in Tenerife.
They have nice locations close to the tourist attractions in the area, close to restaurants and bars.
Reply from Aqua Vista Tenerife
2023.09.30
Dear Mihai, thank you for your kind words. We are thrilled to hear that you are consistently satisfied with our services and locations. Your satisfaction is our primary target. Happy travels!
Отдыхали с мужем и ребенком в сентябре 2023 и остались очень довольны! Всё было как договаривались, очень чистая свежая квартира даже лучше чем ожидали. Есть все необходимое и фен и утюг много кухонной утвари и т д. Хороший отзывчивый администратор быстро помог нам сориентироваться в каком супермаркете лучше закупаться, куда сходить с дитем. Вообщем очень рекомендуем все отлично.
Семья Сурниных.
Reply from Aqua Vista Tenerife
2023.09.29
Большое спасибо за ваш отзыв! Мы очень рады, что ваше пребывание у нас было таким приятным и комфортным. Мы всегда стараемся предоставить нашим гостям лучший опыт, и ваш положительный отзыв для нас очень важен. Надеемся увидеть вас снова в ближайшем будущем!
С наилучшими пожеланиями,
Администрация вашего отеля.
С наилучшими пожеланиями,
Администрация вашего отеля.
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La migliore esperienza in tenerife
Reply from Aqua Vista Tenerife
2023.09.28
We are committed to providing exceptional service and ensuring that our guests have memorable and enjoyable stays. Your kind words motivate us to continue delivering the best possible service to all our guests.
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Totul minunat !!va recomand cu incredere !!!m am simtit minunat eu si familia mea !!
Reply from Aqua Vista Tenerife
2023.09.28
I'm delighted to hear that you and your family had a wonderful experience! Your recommendation means the world to us, and we're grateful for your kind words. We always strive to provide the best possible service, and knowing that you felt wonderful during your stay is the best reward for our efforts. If you ever decide to visit again or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us and for your confidence in our services!
Very well treated and very good accomodatiin. We had a nice stay in Tenerife. We’ll be back for sure 🤗
Reply from Aqua Vista Tenerife
2023.09.28
¡Nos alegra mucho saber que tu estancia en Tenerife fue agradable y que disfrutaron de un buen alojamiento! Esperamos con entusiasmo su regreso en el futuro. ¡Gracias por su amable reseña! 🌴😊
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