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Reviews (2902)
Jack Blackburn
2023-09-30
Positive
Professionalism
Punctuality
Responsiveness
Value
Jose was prompt and had our problem repaired in a few minutes. Great job!
Tamara Phillips
2023-09-29
Positive
Professionalism
Punctuality
Responsiveness
Value
Joshua was very prompt and courteous to help solve my rodent problem. I also appreciated that he didn’t disclose much information but wrote up the issue so my husband could understand without me having to relay rodent details. I was very satisfied with the help offered & the very professional manner that Joshua handled the issue.
Vicki Win
2023-09-28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Jacob is an excellent. Wonderful services! Strongly recommended this company.
Hi Vicki, we appreciate your review!
Stephen White
2023-09-28
Positive
Professionalism
Responsiveness
Chris always does an outstanding job. Very conscientious.
SARA Thomas
2023-09-28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Jonathan was extremely professional and polite. He explained everything and would ask for permission to go into each room and asked if there's anything else that I needed. Super Great Tech
Charles Rogers
2023-09-27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Quarterly pest control service
Very responsive & listens to customer’s needs
Great Customer Service
Hi Charles, thank you for the five-star review!
Amanda Rios
2023-09-27
Positive
Professionalism
Punctuality
Responsiveness
ABC has been amazing and I would definitely recommend them to anyone. We had an issue with red wasps and wolf spiders entering our home way too often and since we started using ABC, they have been close to non-existent! Percy is always on time, always asks us if there’s a specific issue he should be aware of and keeps us updated on ETA’s.
Hi Amanda, thank you for the five-star review! We're happy to hear that Percy does a great job. Thank you for choosing ABC!
Shannon Hartgrove
2023-09-27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Always professional and courteous. Our exterminator always ask if there are any trouble areas that need extra attention. Very pleased with the service.
Hi Shannon, thank you for the five-star review!
Mary Ann Urban
2023-09-26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Travis does an awesome job!
Always knowledgeable and polite!
He actually makes Pest Control a pleasant experience and the results are always great!
Thank you for the five-star review, Mary Ann!
Savala’s Craft BBQ
2023-09-26
Abc came on time very informative and nice and did a great job. Thank you so much.
Thank you for the five-star review!
Louise Fitzpatrick
2023-09-25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Please each and every time with their service. Permanent schedule setvice done quartely. You cannot go wrong with them. Long time customer.
Hi Louise, thank you for the five-star review! We're happy to hear that our team has done a great job and we look forward to continuing to serve you.
Deborah Harrington
2023-09-24
Critical
Professionalism
I had a racoon in my attic during the first weekend in September. It had a hand trap attached to it so I could hear it up there. I called ABC on Friday before they closed about 4:00 and they said the person in my area had already left. ABC came out on the following Tuesday because they don't work weekends and plus this was Labor Day weekend. The person went in the attic and stayed by the ladder. He may have taken pictures but it was all from the ladder area. He did not smell anything so he assumed there was nothing up there. (My grown kids could smell something that previous weekend.) He showed me areas that an animal could enter and exit and advised me to have a person from ABC give me an estimate to seal my residence. OKAY... I felt better knowing there was nothing in my attic...B U T...
That Thursday and Friday I started seeing maggots in my master bathroom. Really gross. My kids could smell it the weekend before the person came out the first time. I thought he was a professional and knew what he was doing. I called ABC and told the person about the maggots and they wanted to charge me again to come out and check. This was a supervisor,
needless to say I was angry. So they connected me to the supervisor of the first person who came out and smelled nothing. He came out and removed a dead racoon from the master bathroom area of my home. This was the second week of September.
I have not been able to use or go into my master bathroom since this all started. You ask why? Now I have flesh flies 100 Plus coming in from light fixtures ....probably. TERRIBLE .....I don't know where they are entering from... I have a bug zapper in that part of my house with closed doors to keep them contained to that area of my home. I am a clean person with a nice home. THIS ALL HAS BEEN A NIGHTMARE FOR ME. You would think If they they were professionals they would have cleaned the mess left up in the attic knowing the aftermath of a dead animal. They should had offered to put a bomb spray up there to prevent maggots becoming flesh flies. They need to warn customers what happens after something is found dead in our attics and offer complete removal and clean up. I do not like writing bad reviews , but this is important for anyone being in this situation too. I do not recommend this company for help. I wonder how long it's going to take before I can go back to my master bathroom. One more week and it has been a complete month od this nightmare.
Hi Deborah, we are sorry to hear that you had a negative experience with ABC. We are sorry that our technician was not able to locate the raccoon in our first service visit. Unfortunately, our rodent removal service does not include any cleaning or sanitation services. We apologize that our services weren’t effectively communicated, and we will be reviewing our training practices.
Victor Leung
2023-09-22
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
My family highly recommend ABC Home & Commercial Servies. We trust ABC for our home's pest control. These guys are professional, responsive, good value, good quality and always on time.
Thank you for the five-star review, Victor!
adam chenier
2023-09-22
Positive
Professionalism
Punctuality
Quality
Value
Hi Adam, thank you for the five-star review!
Don Barrett
2023-09-22
11/2018
Mike was professional, knowledgeable and an all around good guy. He asked the right questions and performed the services necessary to get the job done.
1/28/2019
Once again, Mike performed services here at the house answered all my questions about the weather and insects and did a professional and perfect job - he is a knowledgeable and thorough ABC associate - Thanks again, Mike!
7/12/2019
Mike did it again! Great Job, my friend!
All areas of concern were addressed and fixed and completed. Fully satisfied customer! Would highly recommend ABC Services and The professional services and customer service of Mike. Thanks again!
5/22/2020
Great to see Mike again!
As usual, flawless execution!
He always asks about any problems or questions, then he proceeds to doing a great job! Thanks again, Mike - time for you to receive the employee of the month award again!!! - Best - Don Barrett
9/22/2023
Scott went beyond excellent service as he insured all treatment was strategically applied and traps were restocked. Assured that all my concerns were addressed. Thanks ABC! Best Don B
Thank you for supporting our family-owned and run business, Don! We are so happy to hear that you are a satisfied customer. We'll make sure to pass on your kind words to Mike.
Norman Green
2023-09-21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I would strongly recommend ABC Pest Control. I no longer have bugs, spiders ants and other pests around my home. They are very professional, on time and always take special care when treating my residence.
Hi Norman, thank you for the five-star review! We're happy to hear that our team was able to help with all of the pests in your home. Thank you for choosing ABC!
Luis Nadal
2023-09-21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Kyle from ABC walked me through everything, was professional, courteous and helped me with everything around the house. Great company and happy with the service.
Hi Luis, thank you for the five-star review! We're happy to hear that Kyle did a great job. Thank you for choosing ABC!
Mary Legate
2023-09-20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Hi Mary, thank you for the five-star review!
Pat Ferguson
2023-09-20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Fantastic tech !!!
Thank you for the five-star review, Pat!
Karen Hyatt
2023-09-20
Hi Karen, thank you for the five-star review!